Summary of Position: This person is responsible for the day to day operation of the ice cream counter.
This person is accountable for leading the ice cream team in providing World Class Service to our COWS customers.
Duties Include (but are not limited to): Demonstrating COWS World Class Service Greeting and serving customers Being a team builder and team facilitator Being a liaison between staff and management Opening and closing the store Preparation of bank deposits Handling voids Responding to customer and staff concerns Recording daily temperature checks and waste as required Preparation of all menu items Preparation of cone batter,
waffle cones and dishes Replenishing paper supplies and syrup toppings Handling cash making change Maintaining the fresh dairy clean atmosphere of the COWS store Maintaining a clean fresh personal appearance at all times Assisting in the training of staff Other duties as assigned by the Manager / Assistant Manager Qualifications: Is energized by customer interaction Has robust verbal and communication skills Has the ability to build a relationship customers and staff Has a competitive spirit and a desire to sell Has efficient and creative problem solving skills Has strong leadership and organizational skills Has the ability to read and comprehend financial statements Has strong delegation skills Has a sense of humor Has a team oriented, outgoing personality Physical Requirements: Repetitive tasks, specifically in the wrists Bending, lifting up to 30 lbs.
Standing for the duration of the shift Other Requirements: Reliable transportation Availability from mid-June to early September