Launch your career at MCI as a Call Center Agent in Sydney, NS, where you will engage directly with customers through inbound and outbound service calls. Provide impactful customer solutions and enhance satisfaction.In this entry-level role, you'll be responsible for handling calls, offering assistance, and generating sales leads through effective communication. MCI provides an chance for growth with comprehensive training and promotional pathways. We focus on creating a supportive atmosphere where you can thrive professionally.Key Responsibilities:Address inbound and outbound calls with respect and timelinessStrive for first call resolution via effective communicationDocument customer transactions and claims accuratelyProvide accurate information using company resourcesParticipate in training sessions to update your knowledgeRequirements:Must be at least 18 years oldHigh school diploma or equivalent requiredExcellent verbal and written communication abilitiesFamiliarity with Microsoft Office applicationsStrong customer service orientation and problem-solving mindsetMake a significant impact at MCI, serving customers while developing your career in Sydney, NS.

📌 Entry-Level Call Center Agent Role (Sydney)
🏢 MCI
📍 Sydney