29 Sep
|
Salesforce
|
Winnipeg
29 Sep
Salesforce
Winnipeg
Revenue Operations is hiring a Financial Systems Manager in the Accounts Receivable finance department. The role is focused on providing dedicated technical support to critical business functions and delivering industry‑leading financial solutions.ResponsibilitiesSystems ManagementManage the configuration, customization, and maintenance of Revenue Operations systems.System bug triage, business process support, technical advisory, business requirements gathering, SOX controls.Provide expert level technical support, address user issues, troubleshoot problems, and ensure timely resolution of system‑related incidents.Identify areas of improvement to increase process efficiencies and data integrity; provide solutionsin accordance with industry best practices and company policy.Conduct key performance indicator (KPI) analysis and provide operational reporting to leadership.Operational ManagementProvide overall direction and set objectives for the accounts receivable and collections system operations.Review and approve system changes in accordance with industry and Salesforce standards.Engage with cross‑functional teams to provide technical advisory, business requirements gathering.Support large company projects and other initiatives that impact Revenue Operations systems.Work closely with IT and other business units to execute new technology or functionality implementations.Documentation and TrainingCreate and maintain comprehensive documentation for supported systems and procedures.Provide mentoring and guidance for team members,
and participate in structured training for end users.QualificationsTechnical and Analytical SkillsIn‑depth understanding and hands‑on experience with Salesforce Service, Sales, and Marketing Cloud administration.Proficient in SOQL/SQL query languages; solid data analysis skills including visualization tools and methodologies.Familiarity with Salesforce platform’s development and APEX language; basic concepts ofobject‑oriented programming and cloud technologies.Attention to detail to identify opportunities for process and system improvements.Ability to evaluate end‑to‑end solutions for effectiveness, risk, and operational integrity.Communication and CollaborationStrong communication management skills. Ability to centralize and distribute relevant information based on operational needs.Proven ability to translate business requirements into technical solutions.Education and Experience – RequiredDegree or equivalent relevant experience required.
Experience will be evaluated based on the Values & Behaviors for the role.4 years of technical support experience.3 years of operations management experience.Salesforce Administration Certification.PreferredAdditional higher education in information technology or business administration.Salesforce Service, Sales, or Marketing Cloud certifications.Accommodations: If you need a reasonable accommodation during the application or recruiting process, please submit a request via the Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications. Humans will always make any candidate selection and hiring decisions. Please see the Candidate Privacy Statement for more information about how we use your personal data and your rights, including use of AI tools and opt‑out options.Posting Statement: Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. All employees and potential employees will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.Here’s the compensation information for Ontario‑based roles: the base salary range for this position is CAD 107,200 to CAD 147,400 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. This posting is to fill a vacancy on our team, unless otherwise noted.#J-18808-Ljbffr
📌 Ar Systems Manager - C$107,200 - C$147,400 A Year (Winnipeg)
🏢 Salesforce
📍 Winnipeg