Assignment: RQ11686 - Software Developer - Senior Job Title: Senior Service

Now Developer Requisition (SS): RQ11686 Start Date: 2026-10-05 Client: Cyber Security Division End Date: 2027-03-31 Office Location: 222 Jarvis Street, Toronto Organization: Cyber Security Division Ministry: Ministry of Public and Business Service Delivery and Procurement # Business Days: 120.00 Candidate is required to come to the office 5 days a week Must-haves: Development experience with Service

Now portals and Customer Service Management (CSM) Service

Now Certified Implementation Specialist Vulnerability Response (CIS-VR) Preferred Provide operational support, deployment coordination, change management, and documentation as required for development or administration-related work for Service Now Description Responsibilities: Design, implement, and continuously expand data pipelines by performing extraction, transformation, and loading activities.

Required to translate technical systems specifications into working, tested applications.

This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.

Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion and migrations.

Experience and Skill Set Requirements Service

Now Development (40%) 5+ years of hands-on Service

Now development experience using Java

Script, HTML, CSS, AngularJS, REST/SOAP APIs, Integration Hub, and Flow Designer.

Experience developing custom applications, workflows, integrations, automation solutions, and platform enhancements.

Strong understanding of SDLC, Agile/Dev

Ops methodologies, testing, deployment, and code management practices.

Ability to design, develop, support, and continuously improve scalable Service





Now solutions that meet business and operational requirements.

Service

Now Architecture, Strategy & Roadmap (30%) 5+ years of Service

Now platform experience, including 3-5 years in solution architecture and platform governance roles.

Demonstrated experience developing Service

Now roadmaps, architecture standards, and platform modernization strategies aligned to business objectives.

Solid knowledge of Service

Now platform architecture, CSDM, CMDB, integrations, data models, security, and governance.

Experience leading solution design, architecture reviews, technical governance, and platform transformation initiatives.

Ability to translate business requirements into scalable, sustainable, and future-state Service

Now solutions.

Knowledge of Service

Now AI, Automation Engine, Predictive Intelligence, Virtual Agent, and emerging platform capabilities.

Service

Now System Administration (30%) 5+ years of experience administering Service

Now in complex enterprise environments.

Experience managing platform upgrades, patching, release management, cloning, security, and instance health.

Strong knowledge of user administration, roles, groups, access controls, system configuration, and platform governance.

Experience ensuring platform availability, performance, reliability, and operational excellence.

Certifications Preferred Service

Now Certified System Administrator (CSA) Service

Now Certified Application Developer (CAD) Service

Now Certified Implementation Specialist (ITSM, ITOM, Security Operations, IRM, or equivalent) Service

Now Certified Technical Architect (CTA) considered a strong asset ITIL v4 Foundation or higher certification Evaluation Weighting This weighting reflects the primary expectation that the resource will provide hands-on development activities, strategic platform leadership and roadmap direction while maintaining responsibility for platform administration.

📌 Senior ServiceNow Developer (Toronto)
🏢 Cleo Consulting
📍 Toronto