Company Overview

Jordans has established itself as a distinguished leader in luxury flooring, furniture, and interior design since 1929. Renowned for quality and craftsmanship, the company serves a diverse clientele across residential and commercial sectors, offering an extensive range of premium products and services through its various divisions.

Job Summary

Jordans is looking for a motivated and customer-focused Flooring Account Manager to join our growing team. This is a hybrid role focused on developing flooring sales opportunities within the restoration, insurance, commercial, and construction sectors.

As a key member of our Commercial Division, you will be responsible for developing client relationships, overseeing major flooring contracts, coordinating with project teams, and ensuring projects are delivered on time, within budget, and to the highest quality standards.

As a key member of our Restoration & Insurance Division, you will be responsible for building and maintaining strong relationships with restoration contractors, insurance professionals, property managers, and commercial clients. You will develop new business opportunities, manage flooring projects from initial assessment through completion, coordinate with project teams and installers, and ensure customers receive timely, professional service throughout the restoration process.

The ideal candidate is personable, organized, and comfortable building relationships with contractors, restoration companies, property managers, insurance professionals, designers, and commercial clients.

Duties

- Develop and maintain relationships with restoration companies,



contractors, property managers, builders, and commercial clients.
- Identify and pursue new flooring sales opportunities.
- Respond to customer inquiries, prepare estimates, and follow up on quotations.
- Visit job sites and client locations when required to assess flooring needs and provide recommendations.
- Coordinate with customers, installers, suppliers, and internal teams to ensure projects run smoothly.
- Provide product recommendations based on project requirements, budget, durability, and timelines.
- Maintain accurate customer records, sales activities, quotes, and project information.
- Follow up on leads and existing accounts to develop long-term business relationships.
- Assist with commercial and restoration flooring projects from initial inquiry through completion.
- Stay up to date on flooring products, installation methods, and industry trends.

Required Qualifications

- Robust communication and customer-service skills.
- Sales-oriented with the ability to build and maintain professional relationships.
- Self-motivated and able to work independently in a hybrid environment.
- Strong organizational and follow-up skills.
- Valid driver's licence and reliable transportation.
- Comfortable using email,



Microsoft Office, CRM systems, and other basic business software.
- Experience in flooring, restoration, construction, insurance, or commercial sales is an asset but not required.
- Previous sales or customer-service experience is an asset.
- Knowledge of flooring products and installation is an asset.

Why Jordans

· Work with one of BC’s most trusted names in flooring and home interiors.

- Competitive base salary plus commission.
- Comprehensive benefits package.
- Vehicle allowance.
- Professional development and advancement opportunities.
- Supportive team environment with a strong reputation in the industry.
- Opportunities for career growth within a growing company.
- A collaborative and supportive team environment.

Ideal Candidate

We're looking for someone who is driven, professional, reliable, and comfortable talking to customers and developing new business. If you have sales experience and are interested in flooring, restoration, or commercial construction, we'd like to hear from you.

Experience is an asset — attitude, work ethic, communication skills, and the ability to build relationships are equally important.

This position offers an exciting opportunity to contribute to a reputable organization committed to excellence in flooring solutions. We welcome motivated professionals eager to advance their careers in a vibrant, growth-oriented environment.

Pay: $50,000.00-$160,000.00 per year

Benefits

- Dental care
- Extended health care
- Paid time off

Work Location: In person

📌 Account Manager — Commercial / Restoration Flooring (Kelowna)
🏢 Jordans Flooring
📍 Kelowna