Join SPS Commerce as a Customer Success Manager in a hybrid role based out of Toronto. Focus on managing 200+ CPG brand accounts to drive value through strategic engagement and innovative solutions.In this essential position, you will expand the Emerging Market by ensuring solid client relationships and consistently delivering success via technology-enabled processes. Your ability to leverage data will be critical in monitoring KPIs and managing operational tasks, enhancing customer retention and satisfaction.Key Responsibilities:Manage portfolios of 200+ accounts with strong engagementStandardize onboarding and success planning processesTrack account health metrics to identify risksInitiate campaigns to boost product adoption and usageContribute insights for Go-To-Market strategy revisionsRequirements:High school diploma; Bachelor's degree preferred1-2 years in customer-facing roles or internshipsUnderstanding of SaaS business conceptsStrong verbal and written communication abilitiesOrganized in managing deadlines and tasksGrow your career in customer success at SPS Commerce, impacting the retail supply chain!

📌 Customer Success Manager For Cpg Brands (Toronto)
🏢 SPS COMMERCE
📍 Toronto