Transform guest interactions into lasting memories at the Prince George Hotel as a Guest Service Agent. Focused on customer satisfaction, you will manage front desk tasks and enhance the overall guest experience.This role prioritizes friendly service, effective check-in processes, and comprehensive knowledge of hotel offerings. As the first point of contact, your role will include solving guest concerns, upselling services, and providing vital information to ensure each stay is enjoyable and memorable. Your proactive approach in assisting guests will create a welcoming atmosphere.Key Responsibilities:Exceed expectations with qualified guest serviceEfficiently manage check-ins, reservations, and guest accountsAnswer calls and provide accurate information to guestsSupport lobby activities and assist with guest inquiriesMaintain security and safety protocols throughout the premisesRequirements:Strong communication and customer service abilitiesDetail-oriented with exemplary organizational skillsAvailability for flexible shifts, including weekendsSolutions-oriented mindset for guest issuesFriendly attitude and professionalismEngage with guests through outstanding service and attention to detail at the Prince George Hotel.

📌 Hospitality Guest Service Agent Role (Halifax Regional Municipality)
🏢 The Prince George Hotel
📍 Halifax Regional Municipality