Lead the design and optimization of automated processes as an Automated Processes Specialist at LGM. This hybrid role focuses on improving claims decision workflows.You will be the central figure in driving automation excellence, working closely with various teams to streamline adjudication processes that impact customer and dealer interactions. Your analytical skills will support effective reporting and contribute to strategic transformation, ensuring LGM remains a leader in warranty services. Additionally,



you will develop training initiatives that enhance team capabilities and operational efficiency.Key Responsibilities:Develop and optimize adjudication business rulesCreate detailed reports to support operational insightsFacilitate effective dealer training on claims managementSupport process design and change initiativesAnalyze claims workflow effectiveness and implement improvementsRequirements:3+ years experience in the automotive sectorProficient in MS Office, with exposure to analytics toolsStrong background in process improvement methodologiesExcellent verbal and written communication skillsKnowledge of warranty claims and compliance standardsContribute your expertise in automated processes at LGM to boost operational effectiveness and enhance customer satisfaction.

📌 Automated Processes Specialist At Lgm (Vancouver)
🏢 LGM Financial Services
📍 Vancouver