Lead customer-centric programs at Holt Renfrew as the Manager of Customer Experience Programs. In this role, you'll oversee innovative activations that enhance brand engagement.As a key player in product experiences, you will work closely with cross-functional teams to ensure the effective execution of visual activations. This role includes managing resources, project timelines, and vendor relationships, while continuously improving workflows and processes to support successful program implementation.Key Responsibilities:Design and implement impactful product experiencesEnsure programs are delivered on time and within budgetFoster solid partnerships across multiple departmentsMonitor and evaluate performance metrics for program successLead team discussions to drive improvementRequirements:Bachelor's degree in Business or a related field5+ years of experience in experiential marketing2-3 years in a leadership roleOutstanding project management skill setAbility to navigate complex business challengesEnhance customer experiences and operational success as Holt Renfrew's next Manager of Customer Experience Programs.

📌 Manager, Customer Experience Programs At Holt Renfrew (Toronto)
🏢 Holt Renfrew
📍 Toronto