AssessMed Edmonton- Referral CoordinatorLocation:AssessMed Edmonton10230 142 Street #300, Edmonton, AB T5N 3Y6Status:Temporary (12 month contract)Full-time, In-personSchedule:Monday - Friday 8am - 4pm (with very occasional weekend clinic)About AssessMedFor over 30 years AssessMed has been completing independent, unbiased, evidence-based medico-legal evaluations and file reviews to several markets including but not limited to, auto insurance, defense and plaintiff tort medicals, Accident Perks, Catastrophic claims, Life and Health Disability referrals as well as cases from HR representatives throughout corporate Canada. AssessMed is a true national provider with strategically located regional offices in BC, Alberta, Ontario (4), Quebec and the Maritime Provinces (2).ResponsibilitiesHandle referrals, book appointments, process in our internal database, and process related documentation and correspondenceFollow up on cancellation and no shows, to see if the appointment should be rebookedProcess Clinical Notes and Record release requests; Ensure accuratetimelines are reflected in the system and ensure timely processing of all bookings; Set up transportation and interpreters for upcoming assessmentsGreet all guests and offer them coffee or water.Answers phone in a timely manner, assist the caller or forward to the appropriate person/departmentScan documents and save in the appropriate driveHandle daily filing, mail,



couriers and manage supply cabinetChaperone for assessments as needed and prepare room distribution for the next dayComposing and typing correspondenceSend appointment reminders for upcoming assessmentsSend medical document reminders for upcoming assessmentsIdentify issues that will impact on service standards and notify ManagementParticipate in updating the administrative processesOther duties as assignedRequired QualificationsRelevant post-secondary/community college education3 years' experience working in a Client Service or administrative position, ideally within the insurance/health care environmentComprehensive computer efficiency (MS Office Suite, Internet, Adobe Acrobat, case management software)Experience with SmartSimple is an assetDemonstrated organizational and multitasking skillsEnjoys working in a collaborative team environmentEffective verbal and written communication skillsShows initiative and exhibits excellent judgementKnowledge of medical terminology is a strong assetDemonstrated ability to work with a high level of autonomyWhy choose AssessMed?Comprehensive and flexible health and dental choices with Flex benefitsLifemark Employee Assistance ProgramShoppers Drug Mart Employee Discount (30%)Employee Stock Purchase Plan (25%)Paid vacation and Wellness daysAnnual continuing education allowance of $1500 (applicable towards credential or designation fee)Goodlife Fitness Corporate Discount Gym MembershipOngoing internal training and development with opportunities for mentorshipA diverse and inclusive workplace with a track record of high employee engagement and teamworkNationally recognized brand with a strong digital presenceThank you for your interest in joining our team! We appreciate the time and effort you've taken to apply for this position. Our team will carefully review all applications and contact candidates who meet the qualifications for the next steps. We encourage you to keep an eye on our future job openings. We look forward to connecting with the right candidate soon!

📌 Referral Coordinator (Edmonton)
🏢 Lifemark Health Group
📍 Edmonton