Join to apply for the Account Manager IV role at IGT1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Job DescriptionThe Account Manager is responsible for developing and maintaining key customer relationships, ensuring high customer satisfaction with PlayDigital IGT products and services, and maximizing revenue opportunities. The focus will be on the growth and success of designated markets.The successful candidate will develop a comprehensive understanding of the business and casino gaming market, becoming a trusted advisor to customers. Robust communication skills, a client-friendly manner, flexibility, and the ability to thrive in challenging environments are essential. Knowledge of casino products, especially the PlayDigital IGT game library, is advantageous.The Account Manager oversees the entire customer experience, collaborating with customers and internal teams such as Product and Delivery to meet expectations, manage satisfaction, and ensure financial performance.An understanding of online casino operations, marketing, game promotions,



and KPIs is necessary to help improve customer performance through open dialogue.ResponsibilitiesDevelop market initiatives and strategies for account growthSupport teams within designated marketsBuild customer relationships at all levels for high satisfactionMaximize revenue opportunitiesMonitor financial performance of accountsCoordinate with cross-functional teams for customer successLaunch products timely, promote games, and optimize revenue through campaigns and marketing effortsIdentify new sales opportunities and assess financial performanceMaintain industry knowledge and company product expertiseServe as escalation point for customer issuesAssist in prospecting and acquiring new customersGather and prioritize customer feedback for product developmentQualificationsAt least 5 years of experience as an account manager, preferably in gamingStrong team player with a positive attitudeProven ability to build relationships with executives and peersWillingness to travel occasionallyKeys to SuccessFoster innovationAdditional DetailsSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Business Development, Marketing, SalesIndustry: Gambling Facilities and Casinos

📌 Account Manager Iv (Ottawa)
🏢 IGT
📍 Ottawa