Job Description RAM Elevators & Lifts Inc. is an industry-leading Edmonton-based manufacturer of residential & commercial elevators and accessibility lifts.

We are looking for a reliable and motivated individual to provide technical services and product support.

About the Role RAMs Technical Support is responsible for troubleshooting problems and helping dealers install new products.

This individual has strong technical knowledge and skills, and an exceptional customer service approach.

Responsibilities Preparation of electrical technical drawings using Electra and/or Auto

Cad Provide friendly and helpful customer service over the phone and through email Support dealers installing new products with technical support over the phone Support trouble shooting and repairs on older products over the phone Technical order review and processing Other duties as required Qualifications Background in Electrical or Electronics (Certificate, Diploma, or Degree) Knowledge of electronics, component identification, troubleshooting,



understanding basic circuits Proficient with Microsoft Office, Electra & Auto

Cad 2D software VSD and PLC experience an asset Must have Customer service experience Ability to communicate clearly in written and spoken English is required Solid interpersonal and teamwork skills Knowledge of Solidworks software is an asset We will provide training specific to our products.

Job Types: Full-time, Permanent Salary: From $40, per year Benefits: Casual dress Dental care Disability insurance Extended health care Life insurance On-site parking Paid time off Vision care Schedule: 8 hour shift Day shift Application question(s): Do you have a Certificate, Diploma or Diploma in Electrical and Electronics? Experience: AutoCAD: 1 year (preferred) Electra: 1 year (preferred) VSD and PLC: 1 year (preferred) Customer service: 1 year (preferred) Solid

Works: 1 year (preferred)

📌 Electrical Technical Support (Edmonton)
🏢 RAM
📍 Edmonton