Lead the hotel's reservations and front office operations as the Reservations Coordinator. Ensure exceptional guest service while maximizing hotel revenue.This role involves managing individual and group reservations alongside providing essential support to the Front Office team. You will monitor room availability, train staff, and handle guest concerns professionally. Your leadership will help maintain high service standards and ensure operational efficiency across various departments.Key Responsibilities:Coordinate all hotel reservations and room blocksRespond to inquiries via phone, email, and onlineTrain front desk personnel and conduct briefingsHandle daily operations including check-ins and check-outsPrepare reports and assist in monthly auditsRequirements:Previous experience in hotel reservations or front deskAsset: Supervisory or leadership backgroundProficient with Property Management Systems (PMS)Robust multitasking and time management skillsFlexibility to work evenings and weekendsBring your leadership skills to enhance guest services and operational effectiveness.

📌 Front Office And Reservations Leader (Brooks)
🏢 St. Eugene Resort
📍 Brooks