Purpose:Tomanage the Unit's servicesand projectstoeffectively meet theorganization'sneeds. To support the Unit's staff and ensure thatthe Unit'soperations areproperlymanagedand administered. Ensures thatthe Unithasthe necessary policies,procedures,and systems in place to ensure efficiency.Roles & Responsibilities:To supportand lead the ODU team, with the ODUDirector, in executing ODU projects and maintaining ODU operationsTracks and ensures implementation of initiativesidentifiedin the strategic plan for the ODU; SupportstheDirector ofOrganizationalDevelopmentindeliveringorganization-wideinitiatives; Assignstasks and projects to the ODU team; Supervises direct reports within the ODU team; Meets regularlywiththeODU team toidentifyareas of improvement and ensure required supports are provided; Communicates with theODUDirector and ODU team regularly about any potential risks, areas of improvement, oradditionalsupport neededin regard toODU initiatives and operations.Fosters a positive atmosphere of growth,learning,and teambuilding; Acts as a mentor, a decision maker, and a mediator asrequired; Facilitates theresolution of issues; Evaluates,reviews,and communicates results of allODUinitiativesto the ODU team and MCK; Tracks the factors that influence the success of ODU's work and adjusts approaches as needed; Acts as the representative for the ODU in operational and administrative matters.Todevelopandmanagethe productive and effective operations of the ODUDevelops and implementsODUoperationalpolicies,standards,andprocedures; Develops and manages theODUbudget(s); Coordinates with other MCK Units on behalf of ODU; Provides clientintake and triage for service requests; Ensures proper documentmanagementand sharing withinthe ODU team; Maintains records of all ODU initiatives; Designs, implements,



and continuously improves systems and practices that will foster streamlined communications and operations within ODU; Ensures implementation,communication,and evaluation of any changesto ODU operations; Determinesadministrative and operationalneedsfor ODU.Tooversee, develop, and execute initiatives and projects within the MCKEnsuresthetimelydevelopment, maintenance, and updating of business cases, project charters, and work plans; Prioritizesand managesthe tracking of all assigned projects and files using current technology platforms, coordinating schedules, contacts, activities, and documentation; Developsand implementsprojects using the MCK Project Management Framework, ensuring alignment with the MCK Strategic Plan and regular updates tothe Unit Director and otherstakeholders; Identifiesand documentsrisksimpactingproject timelines or deliverables,applyingproblem-solving techniques to resolveissues,and mitigate risks; Participatesin strategic discussions, committees, meetings, and briefings, contributing guidance, input, and feedback; Collaborateswith consultants, serving as the primary clientanddirecting their contributions to ensure project criteria are met; Researches, prepares, and presentsbriefs on initiatives or files, while staying informed of new developments related to assigned projects; Establisheslinkages between parties and ensuresthe flow of information through effective communication protocols; Plansand organizesprojectlogistics, including meetings and financial documentation, such as reports, invoices, and contracts,



ensuring compliance with MCK policies and record-keeping requirements; Balancesprojectmanagement responsibilities with active contributions to project deliverables and tasks, ensuring high-quality outcomes that meet or exceed stakeholder expectations; Handlesadministrativetasksnecessary to ensure smooth project execution; Facilitatesmeetings/working sessions withstakeholders.To manage to the ODU Office to ensure itremainsoperationaland functionalEnsures the building and meeting room are open and ready for use between 9am-12pm, and 1pm-4pm; Works with the MCK Main Office Receptionistand ODU Administrative Assistantto manage the room bookings, flagging potential meeting conflicts; Assiststhe meeting room's users with any questions they have about the ODU Office.Education & Experience:Bachelor's Degree in Business Administrationplusthree(3) years relevant experience orequivalent; ORHigh School Diploma, pluseight(8) years relevant experience.Knowledge, Skills & Abilities:Comprehensive knowledge of the Mohawk Council ofKahnawà:ke's Administration Manual/Personnel Policy, procedure, and office operations is an asset; Comprehensive corporateknowledge; Sound knowledgeof MS Office systems (Word,Excel,PowerPoint, Outlook, MS Project)and willingness to learnnewprograms; Mustpossessthe following skills: project management, facilitation, interpersonal,leadership, problem solving,time management, organizational/coordination, technical writing, strong oral and written communication, and negotiationskills; Ability towork with andmobilize ateam; Ability to takeinitiative and followthrough; Ability to communicate in theKanien'kéhaand French languages is an asset; The willingnessto learn theKanien'kéha language isrequired.Working Environment:Occasional overtime may berequired; Moderatestress;Maintains a flexible work schedule to meet the demands of Executive Management.ALL REQUIRED DOCUMENTS MUST BE SUBMITTED BEFORE THE DEADLINE FOR YOUR APPLICATION TO BE CONSIDERED

📌 General Manager Of Operations (Ottawa)
🏢 Mohawk Council of Kahnawà:ke
📍 Ottawa