About the Team The Sales Compliance team is responsible for ensuring revenue assurance and designing effective OTC compliance and controls across DoorDash's and Deliveroo's Merchant organization. The Sales compliance team is part of the larger Sales Strategy & Operations team, which accelerates productivity and develops go-to-market strategies and processes to support our sales organization. This group builds the engine and foundation for DoorDash to achieve the best selection for our platform and grow revenues across all business lines.
About the Role We are seeking a Manager, Sales Compliance to build the vision and roadmap for DoorDash and Deliveroo's Merchant revenue assurance program. This role will oversee our key revenue related SOX controls, which ensures all commission rate changes and merchant pricing terms are contractually supported, accurately configured in system, and correctly applied to charges.
This role is responsible for overseeing monthly contract-to-system-to-charge reconciliations, investigating exceptions and partnering cross-functionally with product, engineering, accounting, legal and audit teams to remediate underlying root cause issues that help accelerate DoorDash and Deliveroo's revenue growth. They will also demonstrate operating effectiveness for all order-to-cash controls to Accounting, Internal and External Audit. This role will support all of DoorDash's and Deliveroo's marketplace products, business lines and countries/geos.
You will report to the Senior Manager, Sales Compliance. This role is hybrid, based in Vancouver, Canada.
You’ll be responsible for… Own the end-to-end effectiveness of key SOX revenue controls, holding the program to the standard of 100% of merchants charged correctly, 100% of the time




Be accountable for the effectiveness of contract → system → delivery-level charge reconciliations, reviewing and challenging outputs to ensure accuracy, identify trends and assess risk areas
Drive the shift toward automation, validating DoorDash's contract source of truth, automated reconciliations and anomaly detection.
Provide oversight on commission rate changes and new merchant onboardings, ensuring adherence to established controls and policies
Guide investigations into mismatches, including reviewing root cause analysis, validating exposure assessments, and ensuring timely remediation
Oversee refunds, corrections, and rep outreach at scale, defining correction strategies that resolve exposure while protecting the merchant relationship
Partner with Engineering and cross-functional teams to build and enhance reconciliation data views, scripts, and SOPs, improving control efficiency and enabling scalable execution by junior team members
Own audit-ready documentation, with clear support for control conclusions and reviewer sign-off standards
Drive expansion of control scope to additional geographies and product areas, including defining approach, risks, and developing a scalable reconciliation framework
Identify systemic control gaps and recommend scalable process improvements
Synthesize and present control outcomes, key risks, and insights to Sales leadership, Engineering and Internal Audit




We’re excited about you because… You have 7+ years of experience in external audit (Big 4 preferred), internal audit, or SOX compliance
You have experience testing or operating revenue-related controls
You understand revenue recognition and order-to-cash processes
You are highly proficient in Excel and comfortable working with large datasets
You have experience partnering with data teams
You have strong attention to detail and enjoy investigating data discrepancies
You are comfortable owning a recurring control and interacting directly with auditors
You are organized, process-driven, and thrive in a controlled environment
You are fluent in AI tools and concepts, with the ability to identify and deploy AI-forward solutions to improve efficiency, controls, and insights
Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants.
The base pay for this position ranges from our lowest geographi
Benefits DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.
To learn more about our perks, visit our careers page here .

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📌 Manager, Sales Compliance (British Columbia)
🏢 Doordashcanada
📍 British Columbia