Overview

Join our dynamic dental team as a Dental Receptionist, where your energetic and welcoming presence will set the tone for a positive patient experience! In this vital role, you will be the first point of contact for patients, managing appointments, coordinating with clinical staff, and ensuring smooth office operations. Your proactive approach and excellent communication skills will help foster a friendly environment while supporting the effective running of our busy dental practice.

This paid position offers an exciting opportunity to develop your administrative skills within a healthcare setting that values professionalism and enthusiasm.

Duties

- Greet patients warmly upon arrival, creating a welcoming atmosphere that puts them at ease from the moment they walk in
- Schedule, confirm, and reschedule patient appointments using dental practice management software such as ClearDent
- Manage multi-line phone systems to answer inquiries, direct calls appropriately, and handle appointment requests efficiently
- Verify patient insurance information and update electronic medical records accurately in systems like Dentrix or Epic
- Collect patient payments, process billing, and handle administrative paperwork with attention to detail
- Coordinate with dental staff to ensure patient flow runs smoothly and all clinical needs are met promptly




- Maintain organized front desk operations, including filing, data entry, and managing office supplies

Skills

- Proven experience as a Dental Receptionist or in a similar medical or dental office role with strong administrative background
- Proficiency in dental practice management software such as Dentrix or Epic is highly desirable
- Knowledge of medical terminology relevant to dentistry and healthcare environments
- Experience handling electronic medical records (EMRs) and electronic health records (EHRs) efficiently
- Excellent communication skills for interacting with patients, staff, and insurance providers in a professional manner
- Ability to operate multi-line phone systems confidently and manage busy front desk activities seamlessly
- Strong organizational skills with attention to detail to ensure accurate record keeping and appointment scheduling

This role is perfect for motivated individuals eager to contribute to a caring dental team while sharpening their administrative expertise. We’re dedicated to supporting your growth in a friendly environment that values your energy and professionalism!

Pay: $24.00-$28.00 per hour

Expected hours: 35.0 per week

Benefits

- On-site parking

Experience:
- Dental Receptionist: 1 year (preferred)

Work Location: In person

📌 Dental Receptionist (Kitchener)
🏢 Kitchener Krown Dental
📍 Kitchener