Exciting temporary opening for a Customer Service Representative to assist with maternity leave coverage. This full-time role will focus on customer relationship management and order processing over a 12-month period.In this role, you will be instrumental in resolving customer issues and maintaining account accuracy. Your solid communication skills will facilitate interactions with both customers and internal teams as you tackle order confirmations and manage claims efficiently.Key Responsibilities:Advocate and resolve issues for customer satisfactionEnter and maintain accurate account informationCommunicate order changes and confirmationsEnsure timely shipping and delivery trackingProcess returns, claims, and other adjustmentsRequirements:Minimum 3-5 years in customer service preferredExcellent verbal and written communication skillsIntermediate proficiency in Microsoft OfficeERP experience needed, such as SAP or SageStrong attention to detail and time managementSupport customer satisfaction and operational excellence in this interim key role.

📌 Customer Service Representative Maternity Leave (Edmonton)
🏢 Mauser
📍 Edmonton