Jim Pattison Toyota Victoria is seeking a customer-focused, dependable, and organized Parts Advisor to join our team. As a key member of the Parts Department, you'll be the welcoming face of the department and the primary point of contact for our Parts customers.You'll take pride in delivering exceptional service, staying organized in a quick-paced environment, and ensuring every interaction reflects our strong commitment to customer satisfaction and service excellence.Pay Range: $41,000 to $75,000 annually, depending on level of your experience.A Day in the LifeGreet customers professionally and assist with all parts inquiries in person, over the phone, and via emailAccurately identify, locate, and source automotive parts using dealership systems and manufacturer cataloguesProvide quotes, availability, and delivery timelines for parts to both retail customers and internal service techniciansProcess parts orders, invoices, returns, and special orders in accordance with dealership proceduresReceive, unpack, label, and stock incoming parts shipments while maintaining accurate inventory recordsPick and stage parts for the service department in a timely and organized mannerMaintain an organized, clean, and efficient parts department and storage areaCommunicate effectively with technicians, service advisors, and suppliers to ensure smooth workflow and timely repairsAssist in monitoring and managing parts inventory levels and report discrepancies or shortagesEnsure all customer and company information is handled with confidentiality and professionalismContribute to a positive, team-oriented environment within the dealershipPerform other duties as assignedThis is a moderately physical role that requires:Frequent standing and walking throughout the parts department and dealershipRegular lifting, carrying, and moving of automotive parts and supplies (up to 50 lbs)Reaching, bending,



and shelving inventory itemsExtended periods working at a computer and parts counterOccasional use of equipment such as parts carts or pallet jacksWorking in a fast-paced automotive environment with occasional exposure to garage and warehouse conditionsWhat We're Looking ForPrevious experience in an automotive parts department or dealership environment is a strong assetKnowledge of automotive parts and systems is highly preferredStrong customer service skills with a professional, friendly, and helpful attitudeExcellent attention to detail and accuracy in handling orders and inventoryStrong organizational and time management skills with the ability to multitask in a fast-paced environmentComfortable using computer systems, parts catalogues, and dealership management softwareReliable, punctual, and team-oriented with a strong work ethicStrong communication skills and ability to work collaboratively with technicians and service staffThis is a moderately physical role that requires:Frequent standing and walking throughout the parts department and dealershipRegular lifting, carrying, and moving of automotive parts and supplies (up to 50 lbs)Reaching, bending, and shelving inventory itemsExtended periods working at a computer and parts counterOccasional use of equipment such as parts carts or pallet jacksWorking in a fast-paced automotive environment with occasional exposure to garage and warehouse conditionsWhat We OfferCompetitive wagesComprehensive benefits package, including health, dental, and insuranceFlexible schedulesUnlimited opportunities for advancement, growth, and developmentManufacturer led training opportunitiesAccess to exclusive corporate discount programsRecognition and rewards programsA great team atmosphere and a positive, supportive working environmentThis role requires successful candidates to complete a satisfactory Criminal Record Check and submit a satisfactory Driver's Abstract.We thank all applicants for their interest; however, only those selected for interviews will be contacted.We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at [email protected].

📌 Parts Advisor - Toyota Victoria
🏢 The Jim Pattison Auto Group
📍 Victoria