Join a Company That Sees the Big PictureAll-Brite Glass & Tint is a leading, locally owned and family-operated business serving the automotive, commercial, and residential markets for over 30 years. Known for quality, safety, and trust, we deliver expert glass repair, replacement, and window film solutions across the Tri-City region and beyond.We're growing — and we're looking for a friendly, driven, and detail-oriented Client Service Advisor who thrives on helping people and creating an exceptional client experience. As the first point of contact for our clients, you'll play a vital role in delivering the WOW experience All-Brite is known for.Whether assisting clients in person, over the phone, or online, you'll be part of a tight-knit, high-performing team that values integrity, teamwork, and excellence in everything we do.As a CSA at All-Brite, you'll be empowered to learn, grow, and contribute to a team dedicated to helping people through an exceptional service experience.Key Responsibilities – What You'll Be DoingProvide exceptional client service in person, by phone, email, and textCreate accurate quotes for glass, window film, and related products and servicesConfidently present and recommend products and services by explaining their features and benefitsSchedule appointments, manage workflow, and coordinate with techniciansWelcome clients, gather accurate project information, and ensure a seamless customer experienceProcess payments, invoices, and billing within our operating systemsClearly communicate timelines,



expectations, and post-service care instructionsMaintain a clean, organized, and professional reception and client waiting areaAssist with documentation, insurance inquiries, and project administration when requiredContribute to a positive team environment where every client feels genuinely cared forWhat We're Looking ForExperience in customer service, sales, or a front-desk role (service industry experience is an asset, but not required)Strong communication skills with confidence both in person and over the phoneFriendly, professional, and genuinely passionate about helping peopleAbility to multitask and prioritize in a quick-paced environmentHighly organized with excellent attention to detail and follow-throughReliable, punctual, and accountable—you take ownership of your workCalm under pressure with a positive, solution-focused attitudeComfortable learning computer systems, quoting software, and digital communication toolsEmbodies the Ideal Team Player mindset—Humble, Hungry, and People Smart (Patrick Lencioni)What You Get – Why Team Members Choose All-BriteCompetitive Pay: $45,000 – $65,000+ (Base Salary + Performance Bonuses)Monthly Sales & Performance BonusesGroup Health & Dental BenefitsHealth & Fitness Bonus – Because Well-Being MattersBirthday Off + Wellness/PTO DaysClean, Modern, Professional Work EnvironmentCareer Growth & Development OpportunitiesA Culture of Appreciation – We Recognize, Re-Appreciate, and Reward

📌 Client Service Advisor (Kitchener)
🏢 All-Brite Glass
📍 Kitchener