Performance BMW/MINI is an award-winning team that is driven for excellence. As Niagara’s exclusive BMW dealer, we bring luxury right to the doors of our guests. Whether we’re providing a guest with a test drive or servicing a vehicle, we’re committed to delivering an exceptional guest experience.
Performance BMW is looking for a Parts Advisor to join our dynamic team in St. Catharines.
About Us Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:
Great Experience: Every customer is entitled to a great experience
Integrity: We are honest and transparent in our actions
Diversity: We are stronger through the inclusion of people, brands and ideas
Innovation: We passionately embrace opportunities for new and continuous improvements
Empowerment: We encourage and support our people in taking initiative
Giving Back: We positively impact the communities in which we live, work and raise families
Here’s what you’ll deliver: Address all customers with parts inquiries, in person, on the phone and electronically.
Complete orders for Service Technicians in the Service Department.
Place orders in a timely fashion.
Inspect damaged parts brought in by customers to determine the proper replacement.
Identify the necessary part(s) required on the basis of the customer's description of issues.
Examine returned parts for defects and confer with customers about exchanging the part or processing a refund.
Consult catalogs for stock numbers and prices and bring parts from the stockroom.
Recommend part(s) that are interchangeable, placing special orders for a part, or referring to the customers at another business location, if a customer needs a part that is not stocked.




Manage the unpacking and marking of incoming parts and storing them in the stockroom according to a prearranged system.
Receive and fill telephone orders.
Organize catalogues and price lists to ensure it is up-to-date.
Maintain sales and inventory records.
Project a positive attitude for the benefit of our customers and fellow employees.
Organize cleaning tools and equipment to maintain a neat, friendly, and tactful workstation.
Evaluate all work performed to ensure it is thorough, accurate, and completed in a timely fashion.
Ability to execute tasks and work with minimal supervision.
Ability to work in adherence to company safety standards at all times.
Comply with all company policies, standards and procedures.
Other duties as required by management.
What you need to succeed: High School Diploma or GED is required.
Minimum 2 years customer service and/or cashier experience is required.
Must have a valid Ontario Driver's License and good driving record.
An aptitude for arithmetic, an ability to read catalogs and technical materials, and legible handwriting are all essential skills.
Familiarity with the function of automobile parts, including ability to judge whether or not parts are interchangeable.
Ability to navigate and utilize computers at an advanced level.
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
Excellent verbal and written communication skills.
Highly organized, detail oriented, and able to thrive in a fast paced, changing environment.




Ability to exhibit professionalism with a positive attitude under pressure.
Ability to read and comprehend instructions and information.
Ability to work flexible schedule and work around a changing schedule.
Ability to lift and move heavy items (50-75 lbs)
What’s in it for you? Excellent management support and guidance
Opportunities through our Internal career mobility program
Access to health, dental and vision insurance
Disability, critical illness and life insurance for the unexpected
Our Employee Assistance Plan (EAP) for you and your family's wellness
Discount on vehicles, service and parts for you and your family
Discounts to retailers and service providers across the country
Free and engaging employee events
Did we mention we love giving back to our communities?!
Job Type: Full Time - Permanent
Compensation (expected annual compensation): $45,000 - $55,000 per year (base salary plus monthly performance-based bonuses). This range includes a fixed base salary and eligibility for monthly bonuses tied to individual results and/or department performance, which may be influenced by business volumes. Actual bonus earnings vary based on performance.
Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.
This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.
Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

#J-18808-Ljbffr

📌 Parts Advisor (Performance BMW) (Ontario)
🏢 Performance Cars
📍 Ontario