Become a vital member of The Brick as a Bilingual Warranty Call Centre Agent, where you'll provide key support in English and French. Elevate customer satisfaction through effective communication and service.
As an entry-level position, this role offers excellent training to help you assist customers with warranty inquiries efficiently. You’ll be responsible for documenting concerns, coordinating repairs, and ensuring timely responses. Join a team committed to creating positive customer experiences!
Key Responsibilities:
• Handle customer inquiries in both English and French
• Describe warranty options and procedures effectively
• Create and manage service requests and claims
• Ensure accurate customer and product information collection
• Follow up on service requests as necessary
Requirements:
• Completed high school education or equivalent
• Fluent in both English and French, with robust written skills
• Comfortable with basic computer tasks
• Detail-oriented with great organizational skills
• Team-oriented with a willingness to learn and adapt
Bring your bilingual skills to The Brick and support excellent customer service while growing your career.
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📌 Entry-Level Bilingual Warranty Associate (Edmonton)
🏢 Appliance Canada
📍 Edmonton