Reports to: Chief Growth Officer, working closely with our FounderABOUT USQueen of the Thrones® makes the castor oil pack the world rituals with — plus the full ecosystem of products around it. We're Sage and Caregiver at heart: warm, direct, spiritually grounded. We grow through promotion, community and genuine belief, never through discounting. Our people are fully remote, spread across three countries.THE ROLEYou run our ambassador and affiliate community day to day — who gets in, how they're tiered, how they're taught, how they're celebrated, and how much revenue they drive.Important: this is an operator role, not a blank page. Our Founder and Chief Growth Officer set the strategy, the tier structure, the education curriculum and the campaign calendar. You take that framework, run it consistently, train the ambassadors inside it, and bring us the judgment calls. You'll be given a system and a playbook — we need someone who executes it beautifully, week after week, and tells us honestly what's working and what isn't.This is a community-building job wearing a revenue hat. You'll be measured on ambassador-attributed sales, but you'll get there by making people feel seen, educated and excited to talk about us.WHAT YOU'LL OWN1. The ambassador program, day to dayReview, approve and onboard applicants against the brand-fit criteria we give youManage sample/seeding requests: who gets what, when, and what we expect backRun our tiered structure (entry - mid - top tier): track who qualifies for promotion, deliver the rewards at each level, keep the records cleanKnow the roster cold. You should be able to name our top 20% from memory and tell us what each of them needs next2. Grow the top 20%Roughly 20% of ambassadors drive 80% of results. Your central job is to keep expanding that 20%. Get greater production from existing Ambassadors as well as finding, vetting, and converting new high-quality ambassadors.Execute our competitions, challenges, giveaways and seasonal pushes: we approve the concepts, you make them happenSpot the rising stars early, flag them to us, and give them a reason to go all in3. One system, one source of truthEvery ambassador, every code, every payout, in one place and clean.Own our affiliate platform end to end: who is in it, what code they hold, what tier they are on, what they are owedConsolidate ambassador and creator codes into a single system. Today they are spread across more than one platform, and some were created by hand and sit outside all of them. Bringing them together is one of your first projectsKeep the codes clean going forward: no duplicates, no orphans, nothing issued outside the system. Every code traces to a person and a tierOwn payouts, and make sure they reconcile to finance every month without anyone chasing youFlag attribution gaps the moment you find them rather than working around themOne voice,



one calendar, one place.Own every message that reaches an ambassador: onboarding, education invitations, promotions, milestones, newsletters and one-to-one outreachConsolidate what currently goes out from several tools and several people into a single stream, so nobody hears from us three times in a day and then not at all for a monthKeep the gamified email and community communications moving: leaderboards, streaks, milestones, unlockable perksDrive attendance at our live sessions — invitations, reminders, follow-up with the people who missed, replays to the ones who could not make itSegment properly. A top-tier ambassador and a first-week signup should never receive the same email5. The Ambassador Education InstituteRun our biweekly live education sessions: scheduling, invitations, hosting, slides, replays, follow-upSome sessions will be led by our Founder or by a partner practitioner. Your job is to make sure the room is full, the session runs cleanly and the follow-up landsDeliver training built on our clinical and ritual curriculum, so ambassadors know the product cold and can speak about it accuratelyKeep the group community alive between sessions — answer questions, surface wins, keep the room warmRun our sourcing process (with your support coordinator executing the volume work) to find, vet and pitch influencers and affiliatesOwn the day-to-day outreach, using our approved pitch and sequences, and the conversion rate from "found" to "posting"Prioritize health practitioners, naturopathic doctors and functional medicine providers — they are our highest-value ambassadorsSome recruits will arrive through partner creators bringing in their own networks. Make sure those people land in the same system, at the same standard, with the same onboardingResearch and maintain a pipeline of associations, conferences and professional communities where our best practitioner ambassadors gatherFlag speaking and sponsorship opportunities for our Founder, with a short business case: audience, cost, expected ambassador yieldWork the room list before and after each event so appearances convert into signed ambassadors (booking logistics, contracts and travel are handled elsewhere — your job is the target list and the conversion)8. TikTok Shop & agency supportAct as our internal point of contact for the TikTok Shop creator agencyKeep creators supplied,



briefed and on-message; feed our best organic ambassadors into the TikTok channelRun it consistently, then make it better.Bring us a monthly point of view on what is working and what is not, with the numbers behind itTest things: reward structures, communication cadence, recruitment sources, onboarding flows. Small tests, clear reads, honest write-upsWatch the market and tell us what other creator and ambassador programs are doing that we are notRetire what is not working. A program this size accumulates dead weight, and someone has to be willing to name it10. The Ambassador RetreatCoordinate our annual ambassador retreat: guest list, invitations, communications, agenda logistics and on-site supportConcept and programming are set with our Founder; you make it happenPartner with operations and vendors on venue, travel and budget executionWHAT WE'RE LOOKING FOR2+ years in affiliate, ambassador, influencer, creator or community management — ideally in wellness, supplements, beauty or CPGReliable, consistent execution. The single most important quality. This program runs on rhythm: sessions happen on schedule, ambassadors get answered, promotions go out on timeComfortable in affiliate/referral platforms, TikTok Shop, and email/community toolsA natural community host: you like people, you remember details about them, and you're positive on camera and on a live callOrganized enough to hold a tier system, a content calendar and a retreat at once without dropping threadsCoachable and communicative. You'll be trained on our system and you'll come to weekly check-ins with questions, numbers and honest flags rather than guessingAble to delegate cleanly — you'll have support, and using it well is part of the jobGenuinely interested in natural health and ritual. You don't have to be a practitioner, but you do have to careNice to have: health or nutrition credentials, existing practitioner network, event experience, second language.HOW WE'LL WORK TOGETHERWeekly check-in with the Chief Growth Officer on numbers, blockers and prioritiesFounder-led training on our product, our clinical positioning and our ambassador philosophy — expect real onboarding, not a handbook and good luckCampaign concepts, tier changes, budgets and any new commitments come to us for approvalInside that frame, you have full ownership of execution and of the ambassador relationshipsHOW WE'LL MEASURE SUCCESSAmbassador-attributed revenue and its share of total salesGrowth in the number of active, producing ambassadorsGrowth in the sales per ambassadorAttribution integrity: the share of ambassador revenue correctly tracked in one systemAttendance and engagement at biweekly education sessionsWHAT YOU'LL GETFully remote, founder-led brand with a real mission, product you'll actually use, a support person from day one, and a community of thousands who already love what we make.

📌 Ambassador & Affiliate Manager (Ottawa)
🏢 Queen of the Thrones®
📍 Ottawa