Opentext - The Information CompanyOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.AI-First. Future-Driven. Human-Centered.At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.Opentext - The Information CompanyOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the chance to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.AI-First. Future-Driven. Human-Centered.At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.Your ImpactReporting to the Manager, Renewals this position is focused on relationship management, selling the value of Open Text Maintenance and Support Programs and driving retention as well as growth. Quoting, positioning upsells, regular follow-up and closing renewals are primary responsibilities. Strong organizational skills and the ability to accurately forecast are required Concurrently the incumbent will be responsible for identifying and conducting gap analysis and process improvement.What The Role OffersProviding exceptional service by reaching out via phone on a consistent basis and building strong customer relationships. In addition, providing a consultative and proactive process to producing competitive renewal quotes.Consulting with internal sales teams to prepare renewal quotes,



overcoming objections through process of negotiation and adjusting quotes as required to ensure competitiveness of the solution being presented to the customerMaintaining and updating reporting systems used for research and providing accurate forecasts within a sales support territoryCultivating strong business relationships with the Account Executives and other stakeholdersDeveloping ongoing lead generation and pipeline through innovation and customer insight to gain new maintenance renewal contracts, while continuously selling the high value of OpenText's support programsBecoming a trusted advisor for the Customer for their support needs. Cultivating an environment of mutual value recognized between OpenText and our customers.Utilizing departmental standard operating procedures to bring renewal contracts in at full value and on time.Taking ownership of the contracts assigned to you. A strong sense of urgency is required to manage your portfolio resulting in full value, on time renewals.Demonstrating high attention to detail to review and process incoming purchase orders and payments.Consistently looking to enhance the renewal process and procedures while working to achieve an exceptional team environment.What You Need To Succeed1 – 2 years' experience working in a sales oriented, lead generation or renewals environmentUniversity/College degree within a related discipline or equivalent work experienceExceptional communication both written and verbal, with the ability to listen and understand client needs and focus the contentAbility to think outside the box when researching leads for expanding new maintenance contracts and finding new and creative ways to show how OpenText products can help the client achieve their goalsStrong desire in establishing and maintaining strong relationships with clientAbility to work cross functionally with a dynamic team who rely on each other to achieve overall corporate goalsGoal-oriented, positive, a self-starter, with strong attention to detail and analytical skillsTrack record of autonomy,



ownership and executionStrong ability to multi-task and prioritize work effectivelyProven experience working in a fluid environment that is ever growing and changingOne Last ThingOpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character.OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.CompensationAt OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.Salary Range$73400 - $95600; Depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.AI Usage DisclosureAs part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

📌 Sr. Renewals Account Representative (Alton)
🏢 opentext
📍 Alton