Join PetSmart as an Experience Lead, providing outstanding service to pet parents while leading a dedicated team. Drive initiatives that enhance the overall customer experience in our retail environment.As the Retail Customer Service Lead, you'll elevate the pet parent experience through strategic interactions and team mentorship. Your leadership will involve steering day-to-day operations, supporting associate development, and promoting store events geared toward pet adoptions and wellness. This role emphasizes a cooperative workplace where associates are empowered to excel.Key Responsibilities:Facilitate training and mentoring for team membersManage daily store operations and task delegationPromote and execute events for pets and pet ownersOversee cleanliness and safety in the storeInteract positively with pet parents and resolve concernsRequirements:Minimum 2 years retail customer service experiencePreferred leadership experience and flexibility in schedulingStrong written and verbal communication skillsComfortable with computer software applicationsAttention to detail and organizational capabilityLead teams effectively while ensuring an exceptional experience for every pet parent and their furry friends at PetSmart.

📌 Experience Lead In Retail At Petsmart (St. Albert)
🏢 PetSmart
📍 St. Albert