Company OverviewEpic Health Solutions boasts over 35 years of experience in the healthcare industry, providing innovative solutions in an ever-evolving marketplace. As part of an award-winning enterprise group, we're proud to support a global team of more than 500 employees dedicated to enhancing healthcare services.SummaryWe are seeking a detail-oriented, bilingual Business and System Analyst (Level I) to join our Enterprise Delivery Office. In this role, you will work with regular guidance to elicit, document, and validate business and system requirements for low-to-medium complexity initiatives — facilitating workshops using established templates and support, and applying feedback to build your analysis and documentation skills. You will support the liaison between business stakeholders and technical teams throughout the solution lifecycle, from requirements definition through testing, validation, and implementation acceptance, within Agile and hybrid delivery environments.Key ResponsibilitiesElicit, document, and manage business, functional, and non-functional requirements for standard, low-to-medium complexity initiatives, including User Stories, Business Rules, and Acceptance Criteria, under regular guidance from senior analystsSupport the translation of business needs into structured system and technical requirements, ensuring requirements are clear, complete, and aligned with business objectivesFacilitate workshops and requirement-gathering sessions using established templates and support from senior team membersAssist in interfacing between business stakeholders and technical teams (development, data, architecture, vendors)



to clarify requirements and expected outcomesSupport the review and validation of solution designs against documented requirements and business rulesDraft clear acceptance criteria for standard scenarios, incorporating feedback to improve documentation qualityProduce accurate documentation, including Business Requirements Documents (BRDs), Functional Specifications, User Stories, and Business Rules, subject to reviewDocument defects, gaps, and change requests, escalating for review and resolution as neededSupport the preparation of Statements of Work (SOWs), including scope, requirements, assumptions, and dependenciesAssist the Project Manager and cross-functional teams with planning, scope tracking, and change management activitiesActively participate in process improvement initiatives and apply feedback to continuously develop analysis and documentation skillsQualificationsBachelor's degree in Business, Information Systems, Computer Science, or a related field1–3 years of experience as a Business Analyst or Systems Analyst (or equivalent experience)Growing experience in business analysis and system analysis within IT environments, including exposure to system integration, data flows, and application architecturesExperience documenting user stories, business rules,



and acceptance criteriaFamiliarity with SDLC methodologies (Agile, Waterfall, or hybrid) is an assetBasic understanding of testing methodologies, UAT, and acceptance processesExperience working in regulated industries; experience in Health Insurance, Third-Party Administration (TPA), or financial services considered an assetBilingual fluency in English and Spanish (spoken and written) preferred; B2 English level minimumFamiliarity with JIRA, Confluence, and process modelling tools (e.G., Visio, Lucidchart) is a plusStrong attention to detail, willingness to learn, and ability to apply feedback in a fast-paced environmentCore CompetenciesRequirements GatheringStakeholder CommunicationAgile Delivery SupportDocumentation AccuracyWorkshop SupportAttention to DetailProblem SolvingCommunicationAccountabilityAdaptabilityPosition DetailsJob Type: Full-timeExpected Hours: 40 per weekSchedule: 8-hour shift, Day shift, Monday to FridayWork Location: Hybrid (Ontario)Language Requirements: English and Spanish (preferred)BenefitsDental careEmployee assistance programExtended health careLife insuranceOn-site parkingPaid time offRRSP matchVision careAccessibilityEpic Health Solutions is committed to providing an inclusive and accessible work workplace and complies with the Accessibility for Ontarians with Disabilities Act (AODA). We are dedicated to ensuring equal opportunities for all applicants. If you require accommodations during the recruitment process, please email us at [email protected] and we will work with you to meet your needs.#J-18808-Ljbffr

📌 Business And Systems Analyst-Level 1 (Winnipeg)
🏢 Epic Health Solutions
📍 Winnipeg