Become a crucial part of NTT DATA as a Field Technician specializing in IT Support in Calgary, Alberta. This position emphasizes providing outstanding technical assistance and enhancing client satisfaction at the user level.As a Field Services Technician, you'll be responsible for resolving issues through onsite support. Your role involves troubleshooting desktop and printer issues, managing ticket workloads, and ensuring service levels are consistently met through productive solutions and support.Key Responsibilities:Provide effective technical support for user IT needsTroubleshoot and fix issues with desktops and printersManage support tickets to meet Service Level expectationsPerform essential system upgrades and parts replacementsIdentify and mitigate issues that could impact user satisfactionRequirements:5-8 years of IT technical support experience requiredHigh School diploma or equivalent essentialRequired A+ certification and familiarity with Windows OSStrong client service orientation with troubleshooting skillsPotential travel responsibilities for work projectsEnhance client interactions and technical efficacy as a Field Technician with NTT DATA in Calgary.

📌 Calgary Field Technician For It Support
🏢 NTT DATA North America
📍 Calgary