About Sera4Sera4 is the market leader in keyless access systems that protect critical customer assets while streamlining operations. We build scalable cloud, mobile, and embedded software solutions that deliver secure access through mobile credentials.As demand accelerates across retail and critical infrastructure markets, we're expanding our team.The RoleThis is a customer-facing technical role focused on supporting the sales process through technical expertise, solution design, product demonstrations, and customer engagement.You will be an individual contributor working closely with Sales, Marketing, Engineering, and Customer Success teams to help customers and partners understand, evaluate, and successfully implement Sera4 solutions. This role is ideal for someone who enjoys solving complex technical challenges, communicating value, and building trusted relationships with customers and partners.What You'll OwnTechnical Sales SupportServe as the primary technical resource during the sales processSupport customer evaluations, technical discussions,



and solution positioningCustomer & Partner EnablementDeliver engaging product demonstrationsEducate customers and partners on Sera4 solutions and use casesBuild trusted relationships to understand customer needsSolution Design & IntegrationDesign and configure solutions with customersSupport integrations with customer workflows and third-party systemsEnsure alignment with security and operational requirementsTechnical DocumentationCreate and maintain technical presentations, solution briefs, and installation guidesSupport RFIs, RFPs, and customer-facing technical documentationMarket Intelligence & Competitive PositioningMonitor industry trends, customer needs, and competitor offeringsStrengthen technical positioning and support competitive differentiationWhat You BringStrong technical knowledge of access control, security, or related technologies including:Hardware - Low-voltage electrical systems Wiring and installation Mechanical systems designSoftware - API integrations Cloud architecture Mobile application designExperience with system integration, configuration, and troubleshootingExcellent communication and presentation skillsStrong problem-solving and customer-facing abilitiesAbility to explain technical concepts to both technical and non-technical audiencesExperience working cross-functionally in a rapid-paced environmentWhy Join Sera4?Work with industry-leading keyless access technologyDirect impact on customer success and company growthCollaborative, high-performance team environmentOpportunity to shape technical solutions and market strategyInterested?If you are passionate about technology, enjoy solving customer challenges, and thrive at the intersection of sales and engineering, we'd love to connect.

📌 Sales Engineer (Alton)
🏢 Sera4
📍 Alton