Opening Fall 2026, Bardo Elora is an exciting new restaurant located in the heart of Elora along the Grand River. As part of the Elora Mill property, we're creating a destination where exceptional food, genuine hospitality, and unforgettable experiences come together. This is a unique opportunity to join a founding team, help shape a new restaurant from the ground up, and be part of something remarkable from day one.

The Counter Supervisor is a key member of the Front of House Team, enhancing guest experience by overseeing daily to-go counter operations, ensuring a vibrant and welcoming atmosphere for all guests. This role focuses on providing exceptional service while maintaining Bardo's high standards of quality and energy. The Counter Supervisor actively engages with guests as a counter server, contributing to both guest service and operational efficiency, while supporting the team and management to ensure smooth operations.

*This position requires daytime, weekend, and holiday work. Flexible availability is vital in a successful candidate.*

Compensation for this role is estimated at $22.00/hour, plus direct tips from guests. Tip amounts are paid directly by guests. Actual amounts will vary depending on factors such as guest volume and seasonality. While tips are not guaranteed, they can be a meaningful part of overall earnings in this position.

What makes you the perfect candidate:

- You love working in a guest facing role and developing relationships with repeat guests.
- You have 1-2 years of supervisory experience
- You enjoy working as part of a fast-paced team-oriented team
- You have a strong attention to detail and enjoy keeping your spaces in order

Key Accountabilities:

- Greet guests with warmth and enthusiasm,



making them feel welcome from the moment they arrive.
- Master the menu, confidently assisting guests with recommendations and answering questions about ingredients, allergens, and preparation.
- Ensure team members are fully trained on menu details, enabling them to confidently discuss menu offerings and enhance the guest experience. Working closely with the back-of-house team to address allergies and dietary restrictions, ensuring guest safety and satisfaction.
- Act as an expert and trainer on all operational systems, procedures, and standards, ensuring team adherence and consistency.
- Perform on-the-spot guest service recovery to resolve issues promptly, advocating for outstanding guest experiences.
- Assist with inventory management, ordering, and stocking supplies, ensuring easy access to necessary items.
- Take accurate food and beverage orders, enter them into the POS system, and communicate any special requests to the kitchen.
- Prepare coffee, tea, and specialty beverages according to Bardo’s standards, ensuring quality and consistency.
- Thoughtfully package takeout orders, confirming accuracy and including all necessary utensils and condiments.
- Process guest payments efficiently, handling cash, credit cards, and other payment methods with accuracy.
- Maintain cleanliness of the service counter, beverage stations, and surrounding areas throughout the shift.



Follow all health and safety regulations to ensure a clean and safe environment for guests and team members.
- Work with a sense of urgency during peak hours while staying composed and focused on service quality.
- Take initiative during slower periods by restocking, cleaning, or assisting teammates as needed.

Advantages to being part of the Bardo Elora Team!

- Competitive wages
- Discounts at all Pearle Hospitality properties (restaurants, golf, hotels and spas)
- Co-paid benefits for permanent team members after 3 months
- Training and Development to support personal & professional growth
- Career opportunities across all Pearle Hospitality properties
- A fun place to work with an amazing team & company culture!

Pearle Hospitality and affiliated companies, including Bardo and Elora Mill Hotel & Spa, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the hiring manager.

#INDEMH

Pay: From $22.00 per hour

Benefits:

- Dental care
- Employee assistance program
- Life insurance
- Store discount
- Vision care

Application question(s):

- Are you presently or have you ever been employed by any affiliated Pearle Hospitality properties? If YES, List location (ETT: Bardo, The Pearle Hotel & Spa, Cambridge Mill, Elora Mill Hotel & Spa, Ancaster Mill, Spencer's At The Waterfront, Whistle Bear Golf Club)

Experience:

- Serving: 1 year (preferred)
- Supervising: 1 year (preferred)

Work Location: In person

📌 Counter Supervisor | Bardo Elora
🏢 Bardo Elora
📍 Elora