Location: Markham, ON

Hours: Full-Time, Monday to Friday, with potential Saturday.

Compensation: $18 to $20 per hour

(Valid driver’s license and access to a vehicle)

About the Role

We’re hiring a Customer Service Coordinator for a fast-growing Building Materials & Design company supporting residential renovation projects. This is a client-facing role where you’ll guide contractors, designers, estimators, and homeowners through the renovation journey—from product selection to order completion.

If you enjoy working with people, taking ownership of your work, and thriving in a fast-paced environment, this role offers strong long-term growth.

What You’ll Do

- Act as the main point of contact for clients throughout renovation projects
- Support contractors, designers, and homeowners with product selection and order coordination
- Manage orders, invoicing, and product codes accurately
- Learn and stay up to date on building materials, finishes, and product specifications
- Coordination between the showroom, warehouse, and client needs
- Delivering a high-touch, client-first experience from start to finish
- Travel between locations (Markham / Ajax) as needed

What You Bring

- Fluent in English, Cantonese, and Mandarin (must-have)




- Valid driver’s license and access to a vehicle
- 2–3 years of experience in retail, especially in home improvement retail, is a plus (e.g., flooring, tile, kitchen & bath, building supply showroom)
- Strong communication skills, detail-oriented, and confident speaking with a variety of clients
- Customer-first mindset with a proactive, problem-solving attitude
- High level of ownership and accountability
- Ability to work independently and stay organized in a fast-paced environment
- Interest in construction, renovations, interior design, or building materials

Nice to Have (Solid Asset)

- Experience in building materials, construction, or renovation environments
- Familiarity with invoicing systems, product SKUs, and order management
- Experience supporting contractors, trades, or design professionals

Why This Role

- Exposure to the renovation and construction industry
- Opportunity to grow into sales, project coordination, or design roles
- Work closely with builders, designers, and homeowners
- Stable, long-term chance in a high-demand industry

Pay: $18.00-$20.00 per hour

Expected hours: 40.0 per week

Work Location: In person

📌 Customer Service Coordinator (Bilingual – English, Cantonese, Mandarin) (Markham)
🏢 Express Employment Professionals
📍 Markham