Edmonton Zone RA, Edmonton, Alberta Hospital Edmonton

Administrative/Clerical

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REC00005033

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5 days ago

Your Opportunity:

The Addiction Recovery Centre (ARC) is a 55-bed, 24-hour inpatient addiction treatment program that provides recovery-oriented, client-centered care to individuals experiencing substance use concerns. Working within a multidisciplinary team. As an Administrative Support III, you will be a key member of the team and serve as a central communication hub for patients, families, physicians, nursing staff, internal departments, and community partners. You will provide a welcoming and professional first point of contact while supporting the daily operations of a high-volume inpatient unit. This role requires strong organizational skills, exceptional attention to detail, sound judgment, and the ability to effectively manage multiple competing priorities in a fast-paced environment. You are responsible for processing a high volume of incoming calls, referrals, faxes, physician orders, clinical documentation, admissions, discharges, and transfers. You will work closely with physicians and interdisciplinary team members to support timely communication, documentation management, patient flow coordination, and administrative processes that contribute to safe, efficient, and high-quality patient care. This position requires strict adherence to confidentiality, privacy legislation, and organizational policies. The successful candidate will demonstrate flexibility, collaboration, professionalism, and the ability to adapt to changing operational demands.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

- Classification: Administrative Support III
- Union: AUPE GSS




- Unit and Program: ARC
- Primary Location: Alberta Hospital Edmonton
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 0.50
- Posting End Date: 01-OCT-2026
- Employee Class: Regular Part Time
- Date Available: 11-OCT-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: 12
- Shifts per cycle: 30
- Shift Pattern: Days, Evenings, Weekends
- Days Off: As Per Rotation
- Minimum Salary: $25.72
- Maximum Salary: $31.25
- Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Required Qualifications (1300 Character Limit) Completion of Grade 12 or equivalent. Additional Required Qualifications (1500 Character Limit) Completion of Medical Office Assistant program or equivalent. Three to five years of experience working within Addiction and Mental Health. Attention to detail and professional, courteous, prompt customer service. Must have the ability to organize and prioritize. Must be adaptable and able to meet the demands of changes in work assignments. Must have proficient use of the English language oral and written. The ability to multitask and manage a high volume of confidential clinical information is required. Must have working knowledge of privacy legislation (HIA and FOIP) and the Mental Health Act. Candidate must be able to tolerate regular twisting and reaching, repetitive hand movements, keyboarding and telephone handling. Must be able to lift file boxes up to 20lbs and ambulate, climb stairs and move quickly without limitations for safety and support the needs of the unit. Basic Cardiac Life Support - Health Care Provider (BCLS-HCP). Non-Violent Crisis Intervention

Preferred Qualifications:

Strong communication skills including conflict management and resolution. Strong skill set with electronic medical recording (EMR/Connect Care).

📌 Administrative Support III (Edmonton)
🏢 Recovery Alberta
📍 Edmonton