Client Experience Specialist — Exterior Home Care (Sales-Driven Role) (Canada)

Client Experience Specialist — Exterior Home Care (Sales-Driven Role) (Canada)

29 Sep
|
OutsidePros — Exterior Home Care by MOLLY MAID
|
Canada

29 Sep

OutsidePros — Exterior Home Care by MOLLY MAID

Canada

About the Role

We're building something different, and we need the right person to help us build it: a role where being great with people matters just as much as being great at the work itself — and where you're paid well for both.

If you've sold a service before, or built real relationships with customers in a past role, you already know what it feels like when someone trusts you enough to take your advice. That's exactly the kind of person we're looking for.

This is a real, hands-on job. You'll be washing windows, clearing gutters, running a pressure washer, and working from a ladder regularly. We'll train you to do all of it properly, and we take genuine pride in the standard we hold ourselves to. But just as much of this role is about the relationship you build with every homeowner — walking their property with them, pointing out things they'll be genuinely glad you noticed, and earning enough trust that they want to have you back.

We built our pay structure around that belief. Compensation is above market because we reward both sides of the job equally: the work you do, and the trust you build doing it. If that sounds like the kind of role you've been looking for, we'd love to talk to you.

What You'll Do

With Clients

- Walk the property with the client before starting, and explain what you're seeing and what you recommend
- Identify and suggest relevant additional services while you're already on site — the kind of thing a homeowner is genuinely glad you pointed out
- Introduce and explain the company's maintenance plan program — a big part of how this business grows, and a direct part of how you get paid
- Ask satisfied clients for a Google review before you leave
- Represent the company in every interaction — you are often the only person from the company a client will ever meet in person

In the Field

- Deliver residential exterior home services in the Oakville/Burlington area
- Window washing (exterior and interior)
- Gutter clearing and inspection
- Power washing and soft washing (driveways, patios, decks, siding)
- Holiday lighting design, installation, and seasonal takedown
- Patio furniture winterization and seasonal preparation
- Operate and maintain all equipment — pressure washer, hose reels, water purification system, ladders, etc.




- Operate an articulating boom lift for holiday lighting installation and takedown on larger residential properties
- Follow company service standards and quality checklists on every job
- Complete jobs to standard before leaving the site — no cutting corners

Vehicle & Equipment

- Maintain a clean, organized, and fully stocked service vehicle at all times
- Perform daily equipment checks and flag maintenance issues promptly
- Load and unload equipment safely and efficiently at every job

As You Grow

- A real, structured path from your first day to running your own truck and eventually leading a team
- Pay increases at every step of that path, not just with tenure
- Contribute field insights that help improve our systems and training

Who You Are

You've built trust with people before — as a salesperson, in hospitality, in retail, wherever it was — and you're good enough at it that you're looking for a role that actually pays you for that skill, not just tolerates it. You're also willing to do real physical work and learn a trade properly; this isn't a desk job wearing a service uniform. You don't need someone looking over your shoulder — once you know the standard, you hold yourself to it.

You must have:

- Real experience selling a service, or building genuine client trust in a customer-facing role (retail, hospitality, direct sales, account management — anything where your income or performance depended on people trusting you)
- A valid Ontario G or G2 driver's licence and a clean driving record
- Comfort working at heights — ladders and articulating boom lifts are part of the job (paid certification training provided)
- Willingness to do demanding physical outdoor work — you don't need prior experience in the trades, but you do need to be genuinely up for it
- A professional attitude with customers — you represent the company at every door
- Reliability — if you're on the schedule, you show up

Bonus if you have:





- Experience specifically in outdoor, physical, or hands-on work (landscaping, trades, cleaning, delivery, construction)
- Experience in window washing, pressure washing, or exterior cleaning
- Experience with power equipment
- A track record of working independently without constant supervision
- An eye for detail — you notice what others miss

Compensation & How It Works

We believe the people doing the work should share directly in the results — from your very first job, not after some training period.

You earn a percentage of the revenue from every job you work, from day one. This isn't a training wage that later converts to commission — it's how you're paid from the start.

Team members in these roles typically earn $20–$32 per hour, based on current service revenue — starting around $20–$26/hour in spring and summer, with pay increasing further into the $25–$32 range in fall and winter (holiday lighting and patio furniture services). As you grow into a senior role, your earning potential grows with it.

That range reflects job revenue only. On top of it, you earn bonuses for the client-facing side of the role — bonuses are always additional, never built into the range above.

The better you get at both the technical work and the client conversation, the more you earn. There's a real, direct line between doing this job well and your paycheque — that's by design.

We'll walk you through exactly how the numbers work in your interview — no surprises.

What We Offer

- A pay structure that rewards great work — technical and client-facing — not just hours on the clock
- Seasonal start with genuine intent to keep robust performers year-round
- All equipment, chemicals, and supplies provided
- Uniforms provided
- Training and certification in all of our services
- Paid certification training in Working at Heights, Fall Protection, and Elevated Work Platforms (Boom Lifts) — certifications you keep for life
- A small, professional team where your work actually matters
- The backing and stability of an established, well-known brand in the home services industry, without the feel of a large impersonal company

Pay: $25.00-$32.00 per hour

Expected hours: 25.0 – 50.0 per week

Work Location: In person

📌 Client Experience Specialist — Exterior Home Care (Sales-Driven Role) (Canada)
🏢 OutsidePros — Exterior Home Care by MOLLY MAID
📍 Canada

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