*Note this building is located in Grand Pointe, MB* Only apply if your from Manitoba, Canada. Must have experience in Logsitics.

The Tracing-Logistics Customer Service Representative will oversee all aspects of accounts related to international transportation of goods and the maintenance of the client’s needs. Work with clients to establish detailed profiles and procedures that properly represent their import/export process. Models and acts in accordance with our guiding principles and core values.

Responsibilities and essential job functions include but are not limited to the following:

-Arrange shipments by examining destination, route, rate, delivery time; dispatches to carriers

-Verifies merchandise shipped by matching the bill of lading, reconciling quantities; noting discrepancies

-Keep customers informed by forwarding notices, shipment date and method, and current status; answering questions

-Freight rates

-Negotiate rate structures, including consolidation lanes, capacity and customer programs. Present findings to Management

-Collect and analyze service issue and carrier quality information and develop clear concise reports

-Freight forwarding functions such as booking, issuing delivery orders etc.





-Checking and confirming order status on pick-up and deliveries

-Analyze freight bills for customer specific required information

-Track and log information in the system

Coordinate and expedite requests, time-specific pick ups and deliveries, and other special requests

The Logistics Customer Service Representative required qualifications are as follows:

-Strong customer service skills

-Robust computer skills

-Ability to multi-task

-Decision making and problem-solving skills

-Ability to prioritize and manage time

-Attention to detail and accuracy

-Time management and organizational skills

-Effective communication skills

-Professional phone etiquette

-Team orientated

Job Type: Full-time

Pay: $20.00-$22.00 per hour

Benefits:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Vision care
- Wellness program

Ability to commute/relocate:

- Grande Pointe, MB: reliably commute or plan to relocate before starting work (required)

Experience:

- logistics: 2 years (required)

Work Location: In person

📌 Tracing-Logistics Assistant Coordinator (Canada)
🏢 Flat Out Transportation Services
📍 Canada