- Organizes the chairs within the lounge area and seating area.
- Checks direct staff to , cleans and refills the condiment station as required; refills the beverage cooler and food storage areas as required.
- Maintains accurate records of discarded or diverted items, including removal of the items to the appropriate storage areas.
- keeps items stocked based on sales volume.
- Uses the WALTER clock to sign in and out for the assigned shift in a timely manner.
- Follows all Optimum Service Training techniques to ensure exceptional customer service during service.
- Acts with purpose and intention – uses effective time management skills.
- Interacts with customers and resolves customer complaints politely and promptly.
- Uses the POS system to record sales and transactions, including recording payment.




- Checks all items within the assign area for expiration weekly and removed items that are past their best before date; follows FIFO and FEFO procedures at all times.
- Completes fridge/freezer temperature checks and other HSQA logs as assigned by supervisor.
- Must direct and interact with co-workers in order to ensure compliance with company service standards, and company inventory and cash control procedures.
- Follows all uniform and jewelry policies at all times.
- Must follow all health and safety and quality assurance company policies at all times.
- Must complete 24/7 training with in one month of start date, and annually thereafter.

📌 Shift Supervisor, Full Time (Canada)
🏢 Compass Group Canada
📍 Canada