We are looking for a mature, experienced and dependable individual to join our busy automotive glass office. This is a customer-facing position with a variety of responsibilities, so we are looking for someone who is organized, confident, personable and able to manage multiple tasks throughout the day.
Responsibilities include:
* Assisting customers in person, over the phone and email
* Preparing automotive glass quotes
* Processing ICBC glass claims
* Scheduling customer appointments
* Ordering automotive glass and related materials
* Coordinating glass services with local car dealerships
* Processing customer payments and paying supplier bills
* General office and administrative duties
* Providing friendly and professional customer service
The ideal candidat will:
* Have previous office, reception or customer service experience
* Be comfortable working independently and taking initiative
* Have strong organizational and communication skills
* Be confident dealing with customers and learning industry-specific programs
* Be dependable, punctual and detail-oriented
* Be able to multitask and prioritize in a busy office environment
* Be looking for a secure, long-term position
Previous experience with ICBC claims or in the automotive industry would be an asset, but training can be provided for the right person.
We are a small, established business looking for someone who will become a reliable and valued part of our team.