Hi-Way 9 Group of Companies is currently seeking a Customer Service and Administrative Support Representative to join our team in Calgary. The ideal candidate will be eager to make a difference in our location and contribute to making positive changes in our team.

Job Description

We are looking for someone that can multitask, able to work under pressure and adaptable to complete different tasks as required.

Must be proficient on a computer with strong typing skills. LTL Trucking experience is beneficial but not required.

Daily Tasks include but are not limited to:

- Customer Service through answering phones and emailing directly with the client
- Document Processing
- Book Appointments
- Dispatch support

Qualifications

- Minimum High School diploma or equivalent
- Experience in the transportation / logistics / courier industry is considered an asset but not required.
- An ability to translate the urgency of customer requirements into timely, workable resolutions.
- Strong communication skills and ability to resolve issues in a professional manner.
- Strong computer skills are required with a working knowledge of Microsoft applications including Excel, Word, etc.





We offer competitive wages, including superior perks package with steady year round employment.

We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Hi-Way 9 welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply please contact us at (phone hidden) or by e-mail at [email protected]

Job Type: Full-time

Pay: $22.00-$24.00 per hour

Benefits:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Work Location: In person

📌 Operations Administration (Calgary)
🏢 Hi-Way 9 Express
📍 Calgary