Job Summary

We are seeking a proactive and detail-oriented Mortgage Administrator to join our dynamic financial services team. In this role, you will be the backbone of our mortgage processing operations, ensuring smooth and efficient handling of mortgage applications, documentation, and client communication. Your energetic approach will help streamline workflows, support clients through their homeownership journey, and uphold the highest standards of customer service. If you thrive in a quick-paced environment and possess excellent communication skills, this is your chance to contribute to a vibrant team dedicated to excellence.

Duties

- Manage the end-to-end mortgage application process, including document collection, verification, and data entry.
- Communicate effectively with clients, lenders, and internal teams to facilitate timely processing of mortgage requests.
- Review financial documents and ensure accuracy in calculations related to loan amounts, interest rates, and repayment terms using Microsoft Excel.
- Negotiate terms with clients and lenders to secure favorable outcomes while maintaining compliance with regulatory guidelines.
- Maintain comprehensive records of all transactions, correspondence, and documentation for audit purposes.




- Support cash management activities related to mortgage payments and disbursements.
- Provide exceptional customer service by addressing inquiries promptly and guiding clients through the mortgage process with clarity and professionalism.

Requirements

- Fluency in English is essential; proficiency in French or other languages is a strong advantage for serving diverse clients.
- Bilingual or multilingual skills are highly desirable to enhance communication with a broad client base.
- Strong knowledge of financial services, including mortgage products, loan procedures, and regulatory compliance.
- Excellent communication skills—both verbal and written—to clearly explain complex information and negotiate effectively.
- Proficiency in Microsoft Excel for data analysis, reporting, and financial calculations.
- Demonstrated experience in customer service within a financial or banking environment.
- Solid math skills for accurate calculations related to loan amounts, interest rates, and payment schedules.
- Ability to handle cash management tasks accurately and securely.

Join us to be part of a vibrant team that values energetic commitment, transparency, and professional growth!

Pay: $17.60-$25.00 per hour

Expected hours: 40.0 per week

Work Location: In person

📌 Mortgage Administrator (Canada)
🏢 Pluto Mortgages
📍 Canada