Role Summary: As an Account Manager you will develop relationships with customers, manage appointment times and act as liaise between our internal team and your primary accounts, handling all day to day operational needs. You will be actively involved in managing your loads from origin to destination, providing timely updates to your clients and keeping everyone aligned on expectations.

Communicating with internal and external stakeholders will allow you to understand and anticipate your customers’ needs exceeding their service expectations. Your commitment to providing superior customer service will be the key to growing your portfolio!

Hours of Work: 8:30am – 5:00pm, Monday - Friday

Work Arrangement: On-site

Position Type: Non-Union

Employment Status: Permanent

Compensation: Salary: $60,000

Work Location & Environment: 2905 Bristol Circle, Oakville, ON L6H 6X5; office environment

Key Accountabilities

Communicate daily with carriers and customers; location and status updates to your portfolio and retrieving timely location and status updates from partner carriers

Work with ASL Fleet to utilize assets; book pick-up and delivery appointments and input the load details into our Transport Management Software

Strong relations within the sales team and with other internal clients; building and executing operational strategies

Quote rates for customers as required

Communicate service issues as required and develop solutions; maximize efficiencies

Research carrier cost discrepancies as required





Maintain positivity in the face of adversity, pushing through roadblocks with determination and integrity

Work with A/P and Billing as required

Co-ordinate inbound / outbound loads with ASL operations or customers

Order entry; Order tracking; complete reports as needed i.e. on time performance

Always remain focused on providing best-in-class service to better service and growth potential

Continually look for opportunities to learn, always challenging the status quo

Follow all company policies, ethics and company procedures

Qualifications We’re looking for someone who brings:

Education & Experience:

Relative post-secondary education in transportation/logistics or a college degree in a related field

Minimum of 1 to 3 years’ experience in a Logistics Account Manager role; dealing with carriers and negotiating prices

Well versed with domestic and transborder conditions of carriage

Experience with LTL, Truckload, Courier and Intermodal transportation modes

Skills & Attributes:

Ability to have multiple focus areas

Exposure to FLX and/or Renova is an asset

Great problem solving, creativity, decision making ability and determination

Unwavering resolve that allows you to thrive in a rapid-paced, high-energy and time-sensitive environment

Strong communicator, positive attitude with great people skills

Great organizational skills and attention to detail

Knowledge of Microsoft Office (ability to leverage Excel, Word, Outlook etc)

📌 Account Manager - ASL Distribution (Oakville) (Winnipeg)
🏢 Clear Destination
📍 Winnipeg