Make a difference as a Client Representative with the BC Family Maintenance Agency (BCFMA) in Kamloops. This role focuses on client assistance while promoting a culture of respect and equity. BCFMA seeks a Client Services Representative to facilitate effective communication between staff and clients.

In this integral position, you will provide support while navigating inquiries and updating records. Your commitment to client service and understanding of policies will significantly impact families seeking assistance in child and spousal maintenance. Key Responsibilities:

- Advocate a client-centric approach across all interactions
- Respond to and resolve diverse client inquiries effectively
- Maintain accurate records and database information
- Prepare timely and transparent correspondence for clients
- Collaborate and contribute within the team Requirements:
- Minimum of three years in client-oriented environments
- Advanced telephone communication and conflict management skills
- Familiar with Microsoft 365 and other management tools
- Knowledge of relevant social policies and legislation
- High School Diploma required Empower families through your role as a Client Services Representative at BCFMA in Kamloops.

📌 BC Family Maintenance Agency Client Representative (Kamloops)
🏢 BCFMA
📍 Kamloops