Elevate your career as a Customer-Focused IT Analyst with CanadaOne Auto in Edmonton. This full time position engages you in dynamic customer support and IT troubleshooting daily. CanadaOne Auto seeks a Service Desk Analyst ready to apply their 2+ years of IT Help Desk experience. In this role, you will resolve user issues, administer M365 tools, and ensure timely communication and collaboration across different teams, contributing to the company's growth and success. Key Responsibilities:

- Provide first-rate assistance for IT-related issues
- Troubleshoot and support M365 applications and user setups
- Track IT tickets and manage escalations effectively
- Work collaboratively to deploy technology solutions
- Ensure adherence to privacy and security regulations Requirements:
- Minimum 2 years of IT Help Desk or support experience
- Proficient in M365 and cloud-based platforms
- Excellent problem-solving and analytical skills
- Must have a valid driver's license
- Post-secondary diploma or equivalent experience Drive user satisfaction and support growth in your IT career with CanadaOne Auto.

📌 Customer-Focused IT Analyst at CanadaOne Auto (Edmonton)
🏢 CanadaOne Auto Group
📍 Edmonton