We are seeking an energetic, dynamic and friendly Dental Receptionist to join our vibrant and fast paced dental team! In this pivotal role, you will be the welcoming face of our practice, ensuring a smooth and efficient patient experience from the moment they walk through the door. Your energetic approach and organizational skills will help coordinate appointments, manage patient records, and facilitate seamless communication between patients and our dental professionals.
Responsibilities , not inclusive to
- Greet patients warmly and professionally, creating a positive first impression of the practice
- Schedule, confirm, and reschedule patient appointments using Abeldent
- Manage multi-line phone systems to answer inquiries, direct calls, and provide exceptional customer service
- Maintain accurate patient records utilizing electronic medical records system
- Verify insurance information, process payments, and handle billing procedures efficiently
- Assist with administrative tasks including filing, data entry, and managing correspondence
- Coordinate with dental staff to ensure smooth daily operations and timely patient flow
Skills
- Proven experience as a dental receptionist or in a medical office setting with strong knowledge of dental terminology
- Proficiency in Abeldent software program
- Excellent communication skills for interacting with patients, staff, and insurance providers ( excellent English both spoken and written) and additional languages are an asset
- Strong organizational abilities to manage appointment scheduling and office documentation
- Familiarity with multi-line phone systems and front desk operations in a busy healthcare environment
- Ability to handle sensitive information discreetly while maintaining professionalism at all times
Join us in delivering exceptional patient care through empathy, energetic attitude and meticulous administrative support! This role is ideal for motivated individuals eager to contribute to a friendly, fast-paced dental practice where your skills make a real difference.
Pay: $23.00-$32.00 per hour
Expected hours: No less than 35.0 per week
Advantages
- Company events
- Dental care
- On-site parking
Work Location: In person
📌 Dental Receptionist (Canada)
🏢 Upper James Family Dental Clinic
📍 Canada
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