Director, Enterprise Contact Center & Digital Experience (Windsor)

29 Sep

GreenShield

Windsor

29 Sep

GreenShield

Windsor

GreenShield, a national non-profit health care and insurance organization, is seeking a Director, Enterprise Service in Windsor, Ontario. The role leads the enterprise contact centre to deliver a digital-first, high-quality experience for members, providers and clients across lines of business.

Reporting to the Vice President, Enterprise Service, you will optimize people, processes, technology and capacity, drive automation and AI-enabled workflows, and build an engaged leadership culture across

📌 Director, Enterprise Contact Center & Digital Experience (Windsor)
🏢 GreenShield
📍 Windsor

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