What is the opportunity?

As the Director, Process Engineering, you'll re-imagine and engineer "architecture management"; how architecture development and governance is applied across EA and architecture community, reducing complexity, simplifying and automating the processes by exploiting AI capabilities, improving integration at scale within IT Management, while ensuring governance outcomes and strategic objectives are achieved.

What will you do?

Design and implement scalable platforms, services and governance workflows supporting Enterprise Architecture mandate and Enterprise architecture community

Map and assess the current tool chain to identify opportunities to drive agile and process improving solutions, establish seamless integration across EA platforms and services and with Enterprise platforms with goal of reducing friction and maximizing end user value and driving adoption

Improve tool integration and data flow to reduce manual effort and accelerate governance decisions

Leverage best in house automation and AI support to accelerate modernization, scale service, insights and governance as well as drive automation in toolchain

Establish repeatable, sustainable processes and drive continuous improvement

Drive initiatives for data lineage and metadata management to ensure continual high-quality data

Partner with line of business and functions architects, platform owners, and risk stakeholders to align on product and associated process improvements necessary to achieve strategic goals

Define and track success metrics that balance efficiency and business value (time saved, integration scale) with governance effectiveness (compliance, risk, standards adherence).

Manage a team of SMEs to deliver and advance on strategic objectives

Build and mentor a high-performing team

What do you need to succeed?





Must have

Proven experience in process engineering, business process improvement, or a similar role, ideally within EA, IT governance, or a technology environment

Robust understanding of architecture concepts, governance frameworks, and tool chains (e.g., EA repositories, integration/automation platforms, workflow tools)

Track record of simplifying complex processes and delivering measurable efficiency gains

Analytical mindset with the ability to balance speed against control and compliance

Excellent stakeholder management and communication skills

5-7 yrs of experience

Strong communication skills and ability to influence

Bachelor's degree in Industrial/Systems Engineering, Computer Science, Information Systems, Business/Management Information Systems, or equivalent in a related field or

Master's degree (e.g. MS in Engineering Management, Information Systems, Enterprise Architecture, or MBA) preferred for senior levels

Nice-to-have :

Relevant coursework or formal training in business process management, systems thinking, and IT service management is valued

Certifications

TOGAF - The Open Group

ArchiMate - The Open Group

Zachman Certified Enterprise Architect - Zachman International

Lean Six Sigma, Green or Black Belt - ASQ (American Society for Quality) or IASSC (International Association for Six Sigma Certification)

Certified Business Process Professional (CBPP) - ABPMP

OCEB 2 (BPM)



- Object Management Group (OMG)

ITIL 4 (Foundation or higher) - PeopleCert

COBIT / CGEIT - ISACA

Agile / Delivery (nice to have)

Certified ScrumMaster (CSM) - Scrum Alliance; or PSM - Scrum.org

SAFe - Scaled Agile, Inc.

PMP - Project Management Institute (PMI)

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services

Flexible work/life balance options

Opportunities to do challenging work

#TECHPJ

Job Skills

Applications Architecture, Critical Thinking, Data Architecture Development, Decision Making, Enterprise IT Architecture, Information Technology Consulting, IT Architecture, Multi-Level Communication, Process Controls Engineering, Process Design, Process Engineering, Process Engineering Management, Process Improvement Engineering, Process Systems Engineering, Service Oriented Architecture (SOA), Target Architecture

Additional Job Details

Address

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City:

Toronto Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

TECHNOLOGY AND OPERATIONS

Job Type

Regular P

📌 Director, Process Engineering (Winnipeg)
🏢 RBC
📍 Winnipeg