Take the first step in your IT career as a Junior IT Helpdesk Associate with the Town of Lincoln. Focus on providing exceptional service while supporting technology needs during Council meetings. Ideal for candidates eager to learn, this role involves working closely with the IT team under the Manager of IT and Enterprise Services.

Responsibilities include supporting audiovisual systems and resolving user issues promptly. A post-secondary diploma in IT Support is encouraged, alongside strong communication and customer service skills. Key Responsibilities:

- Monitor audiovisual setups during Council sessions
- Troubleshoot various hardware and software challenges
- Provide assistance to end-users with inquiries
- Escalate complicated problems to IT professionals
- Availability for evening shifts, especially Mondays Requirements:
- Active pursuit of a diploma in IT Support or similar
- Fundamental knowledge of IT hardware/software
- Excellent customer service and communication abilities
- Capacity to work independently and in team settings
- Solid analytical and problem-solving skills Support the technological backbone of the Town of Lincoln while advancing your career in IT.

📌 Entry-Level IT Helpdesk Associate (Lincoln)
🏢 Lincoln
📍 Lincoln