Become a vital member of The Brick as a Bilingual Warranty Call Centre Agent, where you'll provide key support in English and French. Elevate customer satisfaction through effective communication and service. As an entry-level position, this role offers excellent training to help you assist customers with warranty inquiries efficiently.

You’ll be responsible for documenting concerns, coordinating repairs, and ensuring timely responses. Join a team committed to creating positive customer experiences! Key Responsibilities:

- Handle customer inquiries in both English and French
- Describe warranty options and procedures effectively
- Create and manage service requests and claims
- Ensure accurate customer and product information collection
- Follow up on service requests as necessary Requirements:
- Completed high school education or equivalent
- Fluent in both English and French, with strong written skills
- Comfortable with basic computer tasks
- Detail-oriented with excellent organizational skills
- Team-oriented with a willingness to learn and adapt Bring your bilingual skills to The Brick and support excellent customer service while growing your career.

📌 Entry-Level Bilingual Warranty Associate (Edmonton)
🏢 Appliance Canada
📍 Edmonton