Become a vital member of The Brick as a Bilingual Warranty Call Centre Agent, where you'll provide key support in English and French. Elevate customer satisfaction through effective communication and service.

As an entry-level position, this role offers excellent training to help you assist customers with warranty inquiries efficiently. You’ll be responsible for documenting concerns, coordinating repairs, and ensuring timely responses. Join a team committed to creating positive customer experiences!

Key Responsibilities: • Handle customer inquiries in both English and French • Describe warranty options and procedures effectively • Create and manage service requests and claims • Ensure accurate customer and product information collection • Follow up on service requests as necessary

Requirements: • Completed high school education or equivalent • Fluent in both English and French, with strong written skills • Comfortable with basic computer tasks • Detail-oriented with excellent organizational skills • Team-oriented with a willingness to learn and adapt

Bring your bilingual skills to The Brick and support excellent customer service while growing your career.

📌 Entry-Level Bilingual Warranty Associate (Winnipeg)
🏢 Appliance Canada
📍 Winnipeg