Join CSDS as an IT Change Management Business Analyst, supporting essential process enhancements that benefit Nova Scotia's digital landscape. Your analytical skills will be key to improving service delivery. As you report to the Manager of Service Excellence, you will be responsible for managing the IT Change Management processes.

This includes analyzing change records, leading business process improvements, and ensuring alignment with client needs. Your insights will help shape effective digital solutions for government departments. Key Responsibilities:

- Manage operations of IT Change Management
- Analyze change records to identify improvements
- Collaborate on business requirements and solutions
- Lead stakeholder meetings and workshops
- Document business processes and workflow details Requirements:
- Bachelor’s degree in Computer Science or equivalent
- At least 3 years in business analysis or change management
- Proficient in office software for reporting
- Robust problem-solving and decision-making skills
- Excellent verbal and written communication Bring your expertise in change management to ensure the responsiveness of government services at CSDS.

📌 IT Change Management Business Analyst Role (Halifax Regional Municipality)
🏢 Government of Nova Scotia
📍 Halifax Regional Municipality