Step into a rewarding IT Technician position at the University of Waterloo, offering vital support to faculty and students. This full time role emphasizes hands-on hardware troubleshooting and IT helpdesk management. You will play a crucial role in the Faculty of Engineering, primarily supporting Civil and Environmental Engineering through effective equipment management and swift issue resolution.

Your customer service skills will be essential in ensuring a seamless IT experience for the campus community. Key Responsibilities:

- Install and support IT equipment in the department
- Efficiently assign and resolve service requests
- Ensure network documentation is accurate and updated
- Assist with deploying and maintaining computer workstations
- Track and manage IT asset lifecycle effectively Requirements:
- Relevant IT degree, diploma, or certifications
- At least 1 year of relevant IT experience
- Strong communication abilities and customer focus
- Proficiency in using MS Office and ticketing systems
- Familiarity with Active Directory management Enhance the IT landscape at the University of Waterloo through dedicated support and technical skill.

📌 IT Technician Full-Time Role (London)
🏢 Uwaterloo
📍 London