Take charge as the Lead for IT Support at the Yuuuluʔiłʔatḥ Government, ensuring robust IT infrastructure and cybersecurity measures. Drive effective service desk operations in a hybrid work setting. Located in Ucluelet, British Columbia, this full-time role oversees the IT Helpdesk and Deskside Support team.

You will be responsible for ensuring the reliability and security of IT systems, the management of vendor relationships, and compliance with data privacy standards. Your leadership will be critical in maintaining high-quality service levels for community needs. Key Responsibilities:

- Direct IT Helpdesk/Support staff and establish priorities
- Implement cybersecurity measures and perform audits
- Manage IT asset lifecycle and vendor contracts
- Ensure reliable disaster recovery and business continuity plans
- Oversee monitoring of system performance Requirements:
- IT diploma or degree, or equivalent experience
- Minimum 3 years in IT, with leadership capacity
- Robust understanding of Microsoft 365 and IT risk management
- Proven ability to manage vendor relationships
- Must hold a valid Class 5 BC driver’s license Strengthen IT leadership while respecting cultural protocols within the Yuuuluʔiłʔatḥ community.

📌 Lead IT Support at Yuuuluʔiłʔatḥ Government (Ucluelet)
🏢 CivicInfo BC
📍 Ucluelet