Benefits

Company parties

Employee discounts

Wellness resources The Opportunity Are you an ambitious, highly organized leader who thrives in a fast-paced environment? We are looking for an Operations Lead to drive the daily success of our Whistler location.

This role is crafted for a hands‑on executor—someone eager to jump in, lead from the front, and continuously optimize our shop floor. You don’t need to know everything on day one; you just need the drive to learn it. Backed by our HQ support team, you will be empowered to focus on what you do best: leading the local team, optimizing production, delivering flawless bike protection installs, perfecting distribution, and creating an exceptional customer experience.

About Us RideWrap is a rider‑owned and operated business. Since the beginning, our objective has been simple: help riders get the most out of their time riding bikes. RideWrap’s proprietary systems are born from combining a background in precision engineering with a love for riding bikes. We produce industry‑leading frame protection components for all bikes and riders.

The Responsibilities Team Leadership & Development

Lead the Crew

Manage daily scheduling, task delegation, and timesheets for the production and installation teams.

Drive Performance

Conduct daily stand‑ups to set priorities, and run regular check‑ins and performance reviews to foster growth.

Train & Retain:

Onboard and train current team members, cultivating a positive, high‑performance culture.

Production, Distribution & Installation Execution

Manage the Floor

Oversee daily production and shipping operations, ensuring optimum output and a 100% accuracy goal for order fulfillment.

Install Supervision

Manage the installation calendar and supervise output quality to ensure every bike leaves looking perfect.

Process Optimization





Work to streamline existing processes to achieve maximum raw material efficiency.

Technical Support

Learn the ins and outs of our printing fleet to assist with routine troubleshooting and maintenance.

Community

Build Relationships

Maintain and grow relationships in the community, with regional stores, customers, dealers, and wider RideWrap teams as a representative of the brand and location.

Local Bike Events

Drive local brand awareness by attending and executing local events, supporting the local riding scene, and bringing the vibes.

Local Ambassador Program

Actively engage and partner with local ambassadors to support the brand, and drive awareness to RideWrap.

Warehouse & Inventory Logistics

Inventory Control

Maintain the Canadian warehouse, execute inventory management, and fulfill supply orders for other RideWrap locations.

Shipping & Receiving:

Coordinate the intake of supplies and the dispatch of bulk orders and pallets (must be comfortable safely lifting up to 36 lbs).

Shop Logistics

Conduct routine shop runs to collect and return bikes from local partners.

Qualifications, Experiences, and Skills

Leadership

Management or team leadership experience, with a proven track record of organizing people and processes is an asset

Customer Facing

1+ year of dedicated customer service experience.

Operational Mindset

A high degree of organization, an eagle‑eye for detail, and a relentless drive to improve workflows.

Tech Literacy

Proficiency in Google Workspace (Docs, Sheets, Drive) to coordinate with our global teams.

Education

A degree or diploma in Business Administration, Operations, or a related field is a strong asset.

The Stoke

At least 1 year of mountain biking experience (preferred) and a genuine passion for the bike industry!

A valid Class 5 driver’s license and a clean driving record

Excellent written and spoken communication in English.

A self‑starter mentality with a highly positive, collaborative attitude.

📌 Operations Lead (Winnipeg)
🏢 RideWrap Protection
📍 Winnipeg