About us:

Southwood Dental Studio is a welcoming, patient-focused practice in London dedicated to providing exceptional dental care in a comfortable setting. Our collaborative team values teamwork, growth, and creating positive experiences for both our patients and each other.

Schedule: Full-Time

Monday: 9:00am - 7:00pm Tuesday: 9:00am - 7:00pm

Wednesday: 9:00am - 7:00pm

Thursday: 9:00am - 5:00pm

Friday: 8:00am - 4:00pm

Select Saturday: 8:00am - 4:00pm

Benefits of Joining Our Team:

- Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us
- Competitive compensation

- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!

- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services

- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education

- Attend social and CE events to network with dental professionals in your community

- Work-life balance and flexibility

- Access to modernized technology to provide optimal oral care to patients

Responsibilities:





- Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave

- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps

- Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments

- Manage potential cancellations and overcome objections to motivate the patient to keep the appointment

- Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner

- Effectively manage the recall system and accurately maintain the patient database

- Process referral letters and other patient correspondence upon receipt from the provider

- Manage and file all patient records and charts

- Demonstrate active listening and empathy to patients using effective communication skills

About You:

- Minimum 1 year of Administrator experience

- Clinical background considered an asset

- Experience with Dental software

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted.

Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at (phone hidden). Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

📌 Patient Care Coordinator - Southwood Dental Studio Colonel Talbot (London)
🏢 dentalcorp
📍 London